Home article search

Manage Subscription settings for your ESET licenses (US and Canada customers only)

Solution

Only US and Canadian Customers can use license Subscriptions at this time

Customers outside of the US and Canada must still renew manually.

If you recently made a purchase from the ESET eStore (eset.com/us/ or eset.com/ca/), license Subscription ("ESET Subscription") may be activated for your ESET licenses. 

To view or change renewal settings for your licenses, visit http://www.eset.com/us/estore/myaccount (US) or http://www.eset.com/ca/estore/myaccount (Canada).

You will be prompted to enter your eStore Username (your email address) and Password. This Username and Password is unique to the ESET eStore, where you purchase ESET products and licenses. Click here if you forgot your eStore Password and then click "Forgot Password".  

What are the license Subscription terms & conditions? 

The Subscriptions terms and conditions and subscription policy are available on the eStore cart page and will be emailed to you after submitting your order.

Can I activate license Subscriptions for my older ESET products?

Yes. Activate license Subscriptions for any home product licenses purchased from the eStore as long as the license does not expire within the next 10 days.

How do I turn off license Subscriptions?

Anytime after your purchase, you can opt out of license Subscriptions from your ESET eStore My Account page.

Access your account settings from the US eStore My Account or Canada eStore My Account and next to the license you want to turn off Subscriptions, click Turn Off Subscription.

You will only be able to see your product licenses that are eligible for license Subscriptions.

Update account information

Log in to your US eStore My Account or Canada eStore My Account to update your account information. Click Edit email, Edit password, or Edit billing to change your information in the respective sections. You must have an existing eStore Account to be able to log in and change your information. 

 

Will I receive a notification before ESET renews my subscription?

Yes. Before your security license expires, ESET will email you that your license will be automatically renewed using the Order renewal details we have on file. To change your Subscription settings, see the sections above. 


See our Licensing FAQ for additional questions about ESET product licensing, or contact technical support if you are unable to find an answer to your question online.



Was this information helpful?