Issue
- You must remove all previously installed antivirus software before installing your ESET product
Solution
- Right-click the Windows icon in the bottom left corner and select Control Panel from the context menu.
- Under Programs, click Uninstall a program. Depending on your settings, it might be necessary to click Programs and Features instead.
- Select the program you want to uninstall and click Uninstall or Change (depending on your operating system).
- Follow the on-screen instructions to complete the uninstallation.