Issue
- You receive the “This installation package is not supported by this processor type” error message
- ESET Technical Support has directed you to this article to learn whether your system is 32-bit, 64-bit or ARM
- I am a business user
Details
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If you do not have your Activation Key or Username and Password, visit our Lost subscription page to retrieve them. Your active (non-expired) ESET subscription includes both the 32-bit, 64-bit and ARM versions of your ESET product.
Solution
Windows 10 and later
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Press the Windows key + Q key, type Control Panel into the search bar and select Control Panel. Click System.
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Your system type is displayed in the System section.
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Click the appropriate link for your system in the table below.