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Upgrade to Windows 10 with ESET business products installed

To ensure a smooth upgrade to Windows 10:

We recommend that you have the latest version of your ESET endpoint solution installed and updated to make sure it is compatible with Windows 10. To preserve your settings and license information, we strongly recommend that you upgrade to the latest version of your ESET product before upgrading to Windows 10.

  1. Click here for instructions to check your product version.
    1. Users with version 6.1.2227.x and later: Click here for instructions to download the latest update.

    2. Users with version 6 products earlier than 6.1.2227.x: Click here for instructions to upgrade to the latest version. You will receive the latest update as part of the upgrade.

    3. Users with version 5.x or earlier products: Click here for instructions to download the latest 5.x build, which is approved for upgrade to Windows 10. You will receive the latest update as part of the upgrade.
  2. Once you complete these steps, you are ready to upgrade safely to Windows 10. Continue reading below for more information about upgrading from specific ESET product versions.

We strongly recommend that you install the latest version of your ESET product before upgrading to Windows 10. Do I have the latest version of ESET business products?

Use the appropriate links below to download the most up-to-date version of your ESET product.

Version 6.x and later:

Click the appropriate link below to download and install the latest version before upgrade to Windows 10:

ESET Endpoint Security:

32-bit Download 64-bit Download

ESET Endpoint Antivirus:

32-bit Download 64-bit Download

Version 5.x and earlier:

Click the appropriate link below to download and install the latest version before upgrading to Windows 10:

Username and Password required:

Your ESET-issued Username and Password will be required to download the installer.

ESET Endpoint Security:

32-bit Download 64-bit Download

ESET Endpoint Antivirus:

32-bit Download 64-bit Download

Other language versions

If you are looking for another language version of your ESET endpoint product, please visit our download page.

ESET endpoint solution compatibility with Windows 10:

Product Compatible with Windows 10 Settings and license information retained
ESET Endpoint Security / ESET Endpoint Antivirus 6.1.2227.x and later Yes, you can upgrade to Windows 10 now Yes
ESET Endpoint Security / ESET Endpoint Antivirus 6.1.2222.x or 6.1.2109 No, see upgrade scenario 2 below Yes*
ESET Endpoint Security / ESET Endpoint Antivirus 5.0.2126 and later 5.x builds Yes, you can upgrade to Windows 10 now Yes
ESET Smart Security Business edition / ESET NOD32 Antivirus Business edition No, see below Yes**

Windows 10 Education users:

Previous versions of ESET cannot be migrated to Windows 10 Education build. We recommend installing the latest version of ESET after upgrading to Windows 10 Education.

*Upgrade to the latest version of your ESET endpoint solution before upgrading to Windows 10 to ensure all settings and license information is transferred

**Upgrade to the latest 5.x build of your ESET endpoint solution before upgrading to Windows 10 to ensure all settings and license information is transferred

Upgrade scenarios

  1. I have ESET Endpoint Security / ESET Endpoint Antivirus 6.1.2227.x or later and want to upgrade to Windows 10—what should I do?

    You can upgrade to Windows 10 with your ESET product installed. All settings and license information will be kept.
  2. I have a product version that is not approved for upgrade to Windows 10. I still want to upgrade to Windows 10—what should I do?

    We recommend that you upgrade to the latest version of your ESET product and ensure that you are using the latest virus signature database before upgrading to Windows 10. You will be prompted to upgrade to the latest version of your ESET product after you upgrade to Windows 10.

    Click OK to be redirected to a web page where you can download the latest version of your ESET product. All settings and license information will automatically be transferred. If you experience issues during the upgrade process, contact ESET Technical Support.

Figure 1-2
A sample of the notification displayed by ESET Smart Security 4 Business Edition after upgrading to Windows 10


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