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Upgrade from ESET File Security for Microsoft Windows Server 4.5 to version 6

Issue

  • Best practices for upgrading from ESET File Security for Microsoft Windows Server (EFSW) 4.5 to version 6

Solution

Before upgrading!

Please note the following before upgrading to ESET version 6 business products:

  • Version 6 business products can only be managed using ESET Remote Administrator 6, and should only be used with other ESET version 6 business products. 

If you are using ESET Remote Administrator version 5, you can still upgrade to ESET File Security version 6. There are two recommended upgrade scenarios:

  • Upgrade to EFSW version 6 and set up a dedicated ERA version 6 server
  • Upgrade to EFSW version 6 manually and do not use with ERA

Should I upgrade my network to version 6 ESET server/endpoint products?

  • Configuration settings from ESET File Security for Microsoft Windows Server 4.5 cannot be imported into ESET File Security for Microsoft Windows Server 6. Follow the instructions below to overinstall to keep many configuration settings. 
     
  • ESET File Security for Microsoft Windows Server 6 requires a License Key to activate—if you currently use a Username and Password, click here for instructions to convert them into a License Key. However, overinstalling an activated product with a Username and Password will automatically transfer license settings. 
  • Verify all Windows Updates are up to date (no pending updates), otherwise this might cause upgrade to fail, see this Knowledgebase article for more details.
  • Disable self-defense in EFSW Version 4.5 and then restart the computer.

 

  1. Click the appropriate link below to download the installer file for ESET File Security for Microsoft Windows Server 6:

    32-bit Download   64-bit Download

  2. Double-click the installer file to launch the ESET File Security for Microsoft Windows Server 6 Setup Wizard. Click Next in the welcome screen.

Figure 2-1

  1. Read the End-User License Agreement. Select I accept the terms in the License Agreement and click Next if you agree.
     
  2. Select Complete and click Next.

Figure 2-2

  1. If you want to change the install location for the ESET File Security Product, Module or Data folders, you can click Browse next to the appropriate file path to select a new install destination. Click Install when you are finished making changes.

Figure 2-3

  1. Click Yes to restart.
     
  2. Click Finish. ESET File Security for Microsoft Windows Server will open automatically.

Figure 2-4

  1. If you installed over your existing EFSW program (including version 4.5), the license credentials will be carried over automatically.

    To update or change your license information, click Help and Support  Manage license. Type your License Key into the blank field and click Activate (or alternatively you can use a Security Admin account or Offline License). If you currently use a Username and Password, click here for instructions to convert them into a License Key

Figure 2-5
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  1. Click Done.

Figure 2-6
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  1. The first time you open ESET File Security for Microsoft Windows Server, you must set your preference for detection of potentially unwanted applications (what is a potentially unwanted application?). Click OK when you are finished (see figure 1-7).
  1. We recommend that you leave the slider bar next to I want to be a part of ESET Live Grid (recommended) enabled. Click OK when you are finished.

Figure 2-7
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