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ESET Knowledgebase

Activate premium features in ESET Mobile Security

Issue

  • Upgrade from the free version of ESET Mobile Security to the premium version
  • Activate the SMS & Call Filter, Security Audit and Anti-Phishing features

Solution

Google Play & Amazon Appstore users

If you have an existing account on Google Play or Amazon Appstore but have not activated premium features in ESET Mobile Security, you can purchase a license to activate these features using your existing account. Navigate to the ESET Mobile Security app in Google Play or Amazon Appstore to purchase a license. 

  1. Open ESET Mobile Security.
     
  2. Tap  menu and then tap License.

Figure 1-1

  1. Tap Buy Premium.

Figure 1-2

  1. The ESET store will open in your web browser (with the exception of Google Play and Amazon Appstore users, who will complete licensing using their respective account). Select a licensing option and tap Add To Cart.



Figure 1-3
Click the image to view larger in new window

  1. Follow the instructions on-screen to complete your purchase. If you purchased your license through Google Play or Amazon.com, your license will automatically be synced with your account and premium features will be activated immediately.

    If you purchased your license through ESET.com, you will receive an email from ESET containing your new License Key, Username and Password. Complete steps 6-9 to enter your new License Key.

     
  2.  Tap  to bring up the context menu and then tap License.

Figure 1-4

  1. Tap Enter a License Key.

Figure 1-5

  1. Type your ESET-issued License Key in the field and tap Activate.

Usernames and Passwords

Remember to enter your Username and Password exactly as they are written:

  • The username and password are case sensitive
  • The hyphen in the username is necessary
  • The password is ten characters long and all lowercase
  • If you are copying and pasting, make sure you don't select an extra blank space
  • We do not use the letter L in passwords (use the number one (1) instead)
  • A big '0' is the number zero (0); a little 'o' is the lowercase letter o

I forgot my Username and Password

  1. When verification of your license is completed, Thank you! will be displayed. Tap Finish to close the window.

Figure 1-6