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Set a default logon for push installations in ESET Remote Administrator (5.x)

Issue

End of support for version 5.2 and 5.3 of ESET Remote Administrator

This article applies to version 5.x of Remote Administrator. ESET Remote Administrator version 5.3 is currently in limited support status and will soon be in Basic support status.

ESET Remote Administrator version 5.2 is currently in Basic support status and will soon reach End of Life status. End of life status for both of these versions is expected to occur in December 2019. After this date, the products will no longer receive detection updates to protect against malware.

Details

When performing a push installation using ESET Remote Administrator, you will need to specify logon information, such as the user credentials and domain information required to access the client computer on the network. By default, the ESET Remote Administrator Server (ERAS) only allows the user to set the username and password for logon script and email remote installations. You can enable the Use server default logon also by push installation option within the advanced settings of ESET Remote Administrator Console to use the logon information that has been pre-defined for logon scripts, email remote installations and remote push installations.

Solution

Push install from administrator account

The account under which the remote installation is performed must be an account with administrator rights or, preferably, a domain administrator account. Values inserted in the Default Logon window are reset after each service (ERAS) restart.

I. Set the Default Logon for Email and Logon Script Installations

  1. Perform steps 1-4 in the following Knowledgebase article:


II. Enable the Use server default logon also by push installation option

  1. Open the ESET Remote Administrator Console (ERAC) by clicking StartAll ProgramsESETESET Remote Administrator ConsoleESET Remote Administrator Console.
     
  2. Click ToolsServer Options.
     
  3. Click the Advanced tab → Edit Advanced Settings.

    Figure 1-1

  4. Expand Remote AdministratorERA Server SettingsAdvanced.

    Figure 1-2
    Click the image to view larger in new window

  5. Click Use server default logon also by push installation, select the check box next to Yes / No and then click ConsoleYes to save your changes. The the logon information that has been predefined for logon scripts, email remote installations and remote push installations (in part I of this article) will automatically be used for subsequent push installations.

    Figure 1-3
    Click the image to view larger in new window



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