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Set up Anti-Theft protection in ESET Mobile Security for Android

Issue

  • Create a new Anti-Theft account and register your device on my.eset.com
  • Sign in to an existing Anti-Theft account and register your device on my.eset.com

Set up Anti-Theft protection to help you reset a lost or forgotten password

To reset a lost or forgotten ESET Mobile Security password, you will need to have Anti-Theft protection set up. You will also need to have your my.eset.com password available.

 

Solution

Getting started with ESET Mobile Security: Step 1 of 6

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  1. Activate premium features. Premium features must be activated before you can register your Android device on my.eset.com.
     
  2. Open ESET Mobile Security for Android.
     
  3. Tap Anti-Theft.

Figure 1-1

  1. Tap Web Portal to activate Anti-Theft features.

Figure 1-2
 

  1. Tap Sign in if you have an existing my.eset.com account or tap Create new account if you do not have an existing my.eset.com account. If you have an existing account, skip to step 8.

Figure 1-3
 

  1. Type your first name, last name and email address in the appropriate fields and then tap Next.

Figure 1-4
 

  1. Type the password that you want to use for your my.eset.com account in the Password and Confirm Password fields, select the check box next to I agree with Terms of use and then tap Finish.

Do not lose your my.eset.com password

Your my.eset.com password is a different password than your ESET Mobile Security password. You will need this password to sign in to your my.eset.com account and reset your ESET Mobile Security password if your device is locked.

Figure 1-5
 

  1. Tap Continue in the Application permissions screen to permit Find device location and Access camera and then tap Allow in the next two screens to continue.

    Permission settings for Android 6 (Marshmallow)

    If you receive the message "Screen overlay detected" after granting permissions in your ESET mobile product for Android, see our Knowledgebase article to resolve the issue.

Figure 1-6
Click the image to view larger in new window

 

  1. Tap Continue in the Application permissions screen to permit Screen overlay and tap OK in the next screen. 

Figure 1-7
 

  1. Tap ESET Mobile Security and then tap the slider bar next to Permit drawing over other apps.

 

Figure 1-8
 

  1. Type a password in the New Security Password and Confirm Password fields and tap Save.

Figure 1-9
 

  1. Type a backup mobile phone number, and optionally, your name, email address and device description in the appropriate fields and then tap Save.

Figure 1-10
 

  1. Tap Next in the Uninstall protection screen and then tap Activate to allow ESET Mobile Security to act as a device administrator.

Figure 1-11
 

  1. Tap Finish to exit the Setup wizard.

Figure 1-12


 


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