ESET Knowledgebase

Exclude a safe website from being blocked by Web Access Protection
Issue
- Web access protection is blocking a website you know to be safe.
Solution
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Looking for instructions for ESET Cyber Security (macOS) products? Click here
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Open your ESET Windows product.
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Press the F5 key on your keyboard to open the Advanced setup window.
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Click Web and Email → Web access protection.
- Expand URL Address Management and then click Edit next to Address list.
Figure 1-1
- Select List of addresses excluded from checking and then click Edit.
Figure 1-2
- Click Add in the Edit list window.
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Type the website or domain you want to exclude in the Enter a mask that specifies a URL address field and click OK (for each website you add, be sure to either include "www." or a wildcard "*" symbol, as in "www.eset.com" or "*eset.com*").
- When you are finished excluding websites, click OK to save your changes and exit the Advanced setup window.
Figure 1-3