[KB7727] Install or upgrade ESET Endpoint Security or ESET Endpoint Antivirus on a client workstation (9.x–10.x)

Issue

  • Download and install ESET Endpoint Security or ESET Endpoint Antivirus on client workstations
  • Upgrade a 7.x, 8.x or 9.x ESET endpoint product to the latest version

Solution

Mac users: Click here for instructions

ESET PROTECT users: Perform these steps in ESET PROTECT

  1. Click the appropriate link for your system in the table below to download the ESET Endpoint Security or ESET Endpoint Antivirus installer file:

    Which version (32-bit, 64-bit, ARM 64-bit) of ESET endpoint products should I download?

    Product 64-bit 32-bit ARM 64-bit

    ESET Endpoint Security installer without AV Remover (.msi)

    Download Download Download

    ESET Endpoint Security installer with AV Remover (.exe)

    Download Download

    Product 64-bit 32-bit ARM 64-bit
    ESET Endpoint Antivirus installer without
    AV Remover (.msi)
    Download Download Download
    ESET Endpoint Antivirus installer with
    AV Remover (.exe)
    Download Download

  2. Create a new folder for the installation package and save or move the installer to this folder before running it. The step-by-step Installation Wizard shown below is related to the ESET Endpoint Security with ESET AV Remover. Note that Installation Wizard for the ESET Endpoint Security without ESET AV Remover looks slightly different (does not include ESET AV Remover settings).

  3. Double-click the installer file you downloaded to launch the Setup Wizard. If you are using Windows User Account Control (UAC), you will be prompted by additional dialog boxes during installation. When prompted, confirm you want to install ESET and any associated device drivers.

  4. Select the preferred language from the drop-down menu. Optionally, select or deselect the check box next to I want to uninstall incompatible security products if you want to use the ESET AV Remover. Click Continue.

    Figure 1-1
  5. Read the ESET AV Remover License agreement and click Accept.

    Figure 1-2
  6. ESET AV Remover will notify you if any application needs to be removed. Click Continue.

    Figure 1-3
  7. If no applications are found, click Continue to installation.

    If you need to remove an application, bookmark this article, return to it following a computer restart and then follow the on-screen instructions to remove the application. Continue from step 8 below when you are finished.

    Figure 1-4
  8. Click Allow all and continue.

    If you later change these settings in the Advanced setup of the ESET Windows endpoint product.

    Figure 1-5
  9. Click Done.

    Figure 1-6
  10. Click Use a purchased License Key to activate your product.

    Activate your product

    Your ESET product communicates with internet resources over standard HTTP protocol on Port 80. To activate your product, ESET activation servers must be accessible.

    Which ports and addresses on my third-party firewall must be open to allow full functionality of my ESET product?

    Figure 1-7
  11. Type or copy/paste your License Key and click Continue.

    If you are upgrading from an earlier version where a Username and Password were used, convert them into a license key using ESET Business Administrator. If you do not have your ESET-issued License Key or Username and Password, recover them.

    Figure 1-8
  12. Click Done.

    Figure 1-9
  13. Your ESET Windows endpoint product has been installed successfully.

    Figure 1-10

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