[KB7165] Upgrade client machines to a later version of ESET Endpoint Encryption

Issue

ESET Endpoint Encryption (EEE) Client and EEE Server are separate products from ESET Full Disk Encryption (EFDE)

The article below applies only to the EEE Client or EEE Server and not EFDE.

Visit What's new in ESET Full Disk Encryption to view EFDE content.

Solution

Manual upgrade

  1. Download a Merged Install from the ESET Endpoint Encryption Server.

  2. Run the .msi on the client workstation. The .msi can be deployed manually, using GPO or any software distribution method.


Auto Update Check Mode

  1. Log in to the ESET Endpoint Encryption Server. 

  2. Click Workstations Workstation Policy. Under Auto Update Settings, double-click Auto Update Check Mode.

    Figure 1-1
  3. Select the update setting type in the Setting drop-down menu and click OK.

  • Auto Update Disabled—disables Auto Update for the workstations
  • Update to any version—automatically upgrades the workstations to the latest ESET Endpoint Encryption version
  • Update to specified version—upgrades workstations to a specific ESET Endpoint Encryption Client version

Figure 1-2
  1. If you selected Update to specified version, or if you are changing the updated version, select one of the versions available on ESET's server and click OK.

    Figure 1-3
  2. After the Workstation Policy is created, the client computer will check for the availability of the version specified in its current language. If it is available, you will be prompted to install it.

  3. Click Install.


Push install

EEE Servers on the same network as the client machine can use the Push install to install an upgrade remotely.

  1. Log in to the ESET Endpoint Encryption Server.

  2. Click Client Software DeploymentNetwork WorkstationsRescan Network.

    Figure 2-1
  3. Deselect Exclude machines that already appear in the Organization and click OK.

    Figure 2-2
  4. Complete the Push install.