[KB6795] Enable or disable endpoint detection of potentially unwanted/unsafe applications using ESET Security Management Center (7.x)

Details

Required user permissions

This article assumes that you have the appropriate access rights and permissions to perform the tasks below.

If you use the default Administrator user or are unable to perform the tasks below (the option is unavailable), create a second administrator user with all access rights.

ESET business product in Limited Support status

This content applies to an ESET product version that is currently in Limited Support status and is scheduled to reach End of Life status soon.

For a complete list of supported products and support level definitions, review the ESET End of Life Policy for business products.

Upgrade ESET business products.

A potentially unwanted application is a program that contains adware, installs toolbars or has other unclear objectives. There are some situations where a user may feel that the benefits of a potentially unwanted application outweigh the risks, which is why ESET software allows you to block or allow these programs. Visit our Knowledgebase article for more information about potentially unwanted applications or content.

Solution

 Endpoint users: Perform these steps on individual client workstations

 
  1. Open ESET Security Management Center Web Console (ESMC Web Console) in your web browser and log in.

  2. Click Policies and select your policy for client workstations.
     
  3. Click Policies Edit

    Figure 1-1
    Click the image to view larger in new window

  4. Expand Settings Detection Engine.
     
  5. Click the slider bar next to each setting to either enable or disable it according to your preference:
    • Enable detection of potentially unwanted applications
    • Enable detection of potentially unsafe applications
    • Enable detection of suspicious applications
       
  6. Click Finish when you are finished making changes.

    Figure 1-2
    Click the image to view larger in new window

Device shows error "Detection of potentially unwanted applications is not configured"

To address this issue, make sure that your selected configurations are applied in the appropriate ESET endpoint product policy. To do so, open the policy, expand Settings and click Detection Engine. In the Scanner Options section, verify that the circle to the left of the selected setting is blue which indicates that the setting is applied in the policy.

 

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