[KB3748] Migrate ESET File Security for Microsoft Azure to the latest version of ESET Server Security for Microsoft Windows Server

Issue

Details


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ESET File Security for Microsoft Azure versions 7.0.x and above contain an externally reported security vulnerability CVE-2021-37852 [CVSS 7.8]. This does not include ESET Server Security for Microsoft Windows Server versions 8.0.12010.0, 8.0.12011.0, 7.3.12008.0, and 7.3.12009.0.

ESET Server Security VM extension for Microsoft Azure will reach End of Life status on June 30, 2022. A new version of this product is not planned. Users must upgrade ESET File Security for Microsoft Azure to the latest version of ESET Server Security for Microsoft Windows Server.


Solution

Pending Windows Updates or pending restart due to Windows Updates

It is required that you have no pending Windows Updates on your server or pending restarts for any reason. Pending Windows Updates or restarts will cause issues with removing the old version of ESET File Security for Microsoft Azure.

Local method: Uninstall / Install upgrade

  1. Log in to ESET File Security for Microsoft Azure extension.

  2. Export product settings into an .xml file.

  3. Uninstall the current ESET File Security for Microsoft Azure extension from your virtual machine through the Azure Portal. Reboot your virtual machine if prompted.

ESET Server Security for Microsoft Windows Server

ESET File Security for Microsoft Windows Server has been renamed to ESET Server Security for Microsoft Windows Server.

  1. Download and install the latest ESET Server Security for Microsoft Windows Server.

What is new in ESET Server Security for Windows?

  1. Import product settings that you exported in step 2.

Local install users after upgrading from 7.x to 8 

Upgraded users that previously installed ESET File Security for Microsoft Azure using the ESET extension will still see version 7 in the Extensions + applications settings screen in the MS Azure Home screen. After version 8 is locally installed, the version 7 extension can be deleted.


Remote method: Uninstall / Install upgrade via ESET PROTECT On-Prem

  1. Open ESET PROTECT On-Prem in your web browser and log in.

  2. Follow the instructions to upgrade the product via ESET PROTECT On-Prem.

Assistance supplémentaire