[KB6352] Upgrade ESET Endpoint Security for macOS or ESET Endpoint Antivirus for macOS to the latest version

Issue

  • Upgrade to the latest version of ESET Endpoint Security or ESET Endpoint Antivirus for macOS

Solution

Before upgrading to ESET Endpoint Antivirus for macOS version 7

ESET Endpoint Antivirus for macOS version 7 will not be available to download as a stand-alone installer file. To upgrade to version 7, use the software install task or create an installation package in the ESET management console.

Some of the features available in version 6 are not supported in version 7. Before you decide to upgrade your ESET Endpoint Antivirus for macOS, we recommend you visit the Online Help topic Comparison of version 6 and version 7.

After the upgrade from ESET Endpoint Antivirus for macOS version 6 to version 7, ESET Endpoint Antivirus for macOS will revert to default settings. This includes policies in the ESET management console.

ESET PROTECT On-Prem Users: Send a new install task to macOS workstations. Select the appropriate installer package for ESET Endpoint Antivirus for macOS or ESET Endpoint Security for macOS and the task will install the latest version over your existing version.

On individual client workstations:

Install ESET Endpoint Security or ESET Endpoint Antivirus for macOS on a client workstation (6.11)

Install ESET Endpoint Antivirus for macOS on a client workstation (7.x)

Assistance supplémentaire