[KB7712] Determine which version of ESET Remote Administrator (ERA) or ESET Security Management Center (ESMC) or ESET PROTECT you can migrate or upgrade to

Details

ESET business product in Limited Support status

This article applies to an ESET product version that is currently in Limited Support status and is scheduled to reach End of Life status soon.

For a complete list of supported products and support level definitions, review the ESET End of Life Policy for business products.

Upgrade ESET business products.

  • See the list of supported ESET products and expected dates of their End-of-life
  • Starting with version 7.0, ESET Remote Administrator was renamed to ESET Security Management Center
  • Starting with version 7.1, ESET Security Management Center does not support 32-bit machines for the Server installation
  • Starting with version 8.0, ESET Security Management Center was renamed to ESET PROTECT
  • See the list of released product versions

Solution

You can upgrade ERA or ESMC directly to the versions described below. If you need to upgrade between versions that are not upgradable directly, you need to upgrade to the latest available version and then upgrade again. We recommended that you always upgrade to the latest available version.
 
For example, if you are running ERA 6.3, upgrade it to ESMC 7.0 first and then upgrade to version 7.2.
Check the supported OS versions

Always make sure before the upgrade that you are running the supported operating system and database. This information is available in the Online Help for each product.

ESET Remote Administrator 5.3
You can migrate to the following versions:
  • ESET Remote Administrator 6.5
  • ESET Security Management Center 7.0
  • ESET Security Management Center 7.1
  • ESET Security Management Center 7.2
ESET Remote Administrator 6.3
You can upgrade to the following versions:
  • ESET Remote Administrator 6.5
  • ESET Security Management Center 7.0
ESET Remote Administrator 6.4
You can upgrade to the following versions:
  • ESET Remote Administrator 6.5
  • ESET Security Management Center 7.0
  • ESET Security Management Center 7.1
ESET Remote Administrator 6.5
You can upgrade to the following versions:
  • ESET Security Management Center 7.0
  • ESET Security Management Center 7.1
  • ESET Security Management Center 7.2
  • ESET PROTECT 8.0
ESET Security Management Center 7.0
You can upgrade to the following versions:
  • ESET Security Management Center 7.1
  • ESET Security Management Center 7.2
  • ESET PROTECT 8.0
ESET Security Management Center 7.1
You can upgrade to the following versions:
  • ESET Security Management Center 7.2
  • ESET PROTECT 8.0
ESET Security Management Center 7.2
You can upgrade to the following versions:
  • ESET PROTECT 8.0
  • ESET PROTECT 8.1
Resources
See the Online Help guides for upgrade/migrate instructions:

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