[KB2269] When does my ESET Remote Administrator license expire? (5.x)

Solution

End of support for version 5.2 and 5.3 of ESET Remote Administrator

This article applies to version 5.x of Remote Administrator. ESET Remote Administrator version 5.3 is currently in limited support status and will soon be in Basic support status.

ESET Remote Administrator version 5.2 is currently in Basic support status and will soon reach End of Life status. End of life status for both of these versions is expected to occur in December 2019. After this date, the products will no longer receive detection updates to protect against malware.

To see the list of products and dates for ESET end-of-life, visit ESET End of Life policy (Business products)
See migration instructions for ESET Remote Administrator

If you are looking for the expiration date of your ESET Remote Administrator license, follow the steps below:

Open ESET Remote Administror Console by clicking Start → All Programs → ESET → ESET Remote Administrator Console → ESET Remote Administrator Console.
Click Tools → Server Options. The expiration date is displayed in the License information section.

Figure 1-1

To renew your ESET Remote Administrator license, please contact our sales department at 1-866-343-ESET (3738). If you have already received your new nod32.lic file, click the License Manager... button shown in Figure 1-1 above. For step-by-step instructions on how to renew your license via License Manager, please click here.

Last Updated: Oct 15, 2019