Locate unprotected computers on your network in ESET Remote Administrator (6.5)


End of support for version 6.4 and 6.5 of ESET Remote Administrator / MDM

ESET Remote Administrator version 6.5 is currently in Limited Support status and will soon be in Basic Support status. It is expected to reach End of Life status in December 2020.

ESET Remote Administrator version 6.4 is currently in basic support status and is expected to reach End of Life status in December 2019.

The MDM functionality in ESET Remote Administrator version 6 is in Basic Support status as of April 11, 2019. After this date, MDM version 6 will no longer be available for download.

  1. Sync ESET Remote Administrator (ERA) with Active Directory (AD) This ensures any recently added computers show up in ERA.
    1. Open ESET Remote Administrator Web Console (ERA Web Console) in your web browser and log in.
    2. Click Admin  → Server Tasks.
    3. Click Static Group Synchronization, select the task and click Run now. ESET Remote Administrator (ERA) automatically adds unmanaged computers from your Active Directory (AD) to the All group.

Figure 1-1

  1. Filter the “All” static group for “Unmanaged” computers

This process will only display computers that are joined to the Domain on your network. To display computers on your network but not joined to the Domain, Rogue Detection Sensor is needed.

  1. Click Computers  and select the All group.
  2. Select the check box next to Show Subgroups.
  3. Select the Errors , Warnings  and OK  icons.
  4. In the Security Product column, click Security Product to sort by security product. It may be necessary click twice to get the small triangle to point up. Any unprotected computers on the network are displayed at the top of the list.

Figure 1-2

If needed, use Rogue Detection Sensor (RD Sensor) to populate a list of devices which are not in Active Directory

A user must have the following permissions for their home group: Groups & Computers (Read, Use, Write) and Reports and Dashboard (Read, Use, Write). Once these permissions are in place, follow the steps below.

RD Sensor is automatically installed as part of ERA package installation, and begins working as soon as ERA Server is activated. If there are multiple network segments, RD sensor must be installed separately on each network segment in order to produce a comprehensive list of all devices on the whole network.

Follow the instructions below to find new computers on your network using RD Sensor in ERA Web Console:

  1. Click Dashboard  and expand the Rogue computers ratio report.


Figure 2-1
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  1. Click the red area in the Rogue computers report to select unmanaged computers and then click Detailed information.

Figure 2-2
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  1. A list of unmanaged computers as well as all devices connected to the network—including routers, printers, cameras, etc. are displayed. The Admin may need to verify the IP addresses in the list since it may include non-WIndows devices that do not need to have an ESET product installed.

    Click anywhere in the list and then click Add all displayed items (alternatively, you can click Add to add computers individually).

Figure 2-3
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  1. Select a Parent group to which the computers will be added (by default, this is the All group), click the trash icon next to any computers you want removed, and then click Add.

Figure 2-4
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  1. If the computers were added successfully, a notification will be displayed with the option to deploy ESET Remote Administrator Agent (ERA Agent) to the unmanaged computers. Click OK to add the computers, or click Deploy Agents to send the ERA Agent to these unmanaged computers.

Figure 2-5



Additional resources