[KB8585] How to reinstall the ESET Inspect Connector using the Graphic User Interface

Issue

• You want to reinstall the ESET Inspect Connector using the Graphic User Interface (GUI)

Solution

1. Select Modify from Apps & Features (or Programs and Features from the Control Panel for earlier systems) or execute the downloaded installer file ei_connector_nt32_ENU.msi or ei_connector_nt64_ENU.msi, depending on the system.

2. Click Repair/Change.

3. Change the ESET Inspect Server host address and port or keep those from the previous installation.
   
   

4. Choose one of the following options:

• Do not change current CA settings—This will keep the certification authority from the previous installation.
• Use Server assisted installation—If certificates on the server side change and you do not want to add them manually.
• Use Offline installation—You can install certificates manually if you have exported them from the server.

5. In the case of a Server assisted installation, the dialog box with certification details appears. Click Yes to accept the Certification Authority for ESET Inspect Connector.
   
   
6. In the Offline installation, fill in the path to the Certification Authority or click Change and navigate to it. Click Next.
   
   
7. Click Repair. A progress bar appears, displaying the current status.
   
   
8. If no problems occur, the next screen shows up. Click Finish, and your app is ready to use.
   
   
9. If there is a problem with the installation, follow the instructions in the dialog box that appears.