[KB8364] Exclude an application or IP address from protocol filtering in ESET endpoint products via ESET PROTECT On-Prem

Issue

  • You want to exclude applications or IP addresses in ESET endpoint products remotely using ESET PROTECT or ESET PROTECT On-Prem
  • Allow TWAIN devices to communicate on your network

Solution

  1. Click PoliciesNew Policy.

    Figure 1-1
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  2. In the Basic section, type a name for the new policy into the Name field. The Description field is optional. Click Continue.

    Figure 1-2
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  1. In the Settings section, select the ESET Windows endpoint product from the drop-down menu. Click Web and email and click Edit next to Excluded applications or Excluded IP addresses, depending on the type of exclusion you want to create.

    Figure 1-3
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  1. Click Add. Select the application or type the IP address that you want to exclude in the Add application or Add IP address window and click OKSave.

    Figure 1-4
  1. Click AssignAssign and assign the policy to chosen endpoints. When you are finished assigning the policy, click Finish.

    Figure 1-5
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