[KB8289] Reset the ESET Secure Authentication Console password

Solution

  1. Reset ESET Secure Authentication password
  2. Restart ESET Secure Authentication service

I. Reset ESET Secure Authentication password

  1. Click the Windows Menu icon, type appwiz.cpl and press Enter.

    Figure 1-1
    Click the image to view larger in new window
  2. Select ESET Secure Authentication and click Change.

    Figure 1-2
    Click the image to view larger in new window
  3. Click Change.

    Figure 1-3
    Click the image to view larger in new window
  4. Click Next.

    Figure 1-4
    Click the image to view larger in new window
  5. Click Next.

    Figure 1-5
    Click the image to view larger in new window
  6. Type a new Username, a new Password and Confirm Password and click Next.

    Figure 1-6
    Click the image to view larger in new window
  7. Click Next.

    Figure 1-7
    Click the image to view larger in new window
  8. Click Next.

    Figure 1-8
    Click the image to view larger in new window
  9. Click Restart Later.

    Figure 1-9
    Click the image to view larger in new window

II. Restart ESET Secure Authentication service

The ESET Secure Authentication (ESA) service must be restarted for password changes to take effect. 
 
  1. Press CTRL + ALT + Delete and click Task Manager.

  2. Click Services, right-click ESACore and click Restart.

    Figure 2-1