[KB8264] ESET PROTECT quickstart guide

Solution

Video Tutorial

System Requirements and Installation Prerequisites

Create your ESET Business Account (EBA)


Create your EBA

If you already have an EBA, continue to Step 3 below.

  1. Open the EBA registration page.

  2. Type your email and password, type your password again to confirm and click Continue.

    Use a strong password

    EBA requires a strong password to create an account. Password requirements are listed on the page during account creation. A checkmark will appear next to the requirement when it has been met.

    Figure 1-1
  1. Type your first name, last name and phone number and click Continue.

    Figure 1-2
  2. Type your company name, select your country from the drop-down menu and click Continue.

    Figure 1-3
  3. Optionally, you can type your company address in the address fields. Type the captcha characters into the captcha field, select the check box next to I agree to the ESET Terms of Use and click Register.

    Figure 1-4
  4. A verification email will be sent to the email address you used to register to EBA. Open your email inbox, open the email for EBA and click Verify your email and activate the account.

    Figure 1-5
  5. You have activated your EBA.

    Figure 1-6

Set up your ESET PROTECT


Add an eligible license to EBA
  1. Open EBA, type your Email and Password and click Log in.

    Figure 2-1
  2. Click Add your first license. See cloud-eligible licenses for EBA and EMA 2.

    Figure 2-2
  3. Type or copy/paste your License Key and click Add License.

    Figure 2-3
  4. Select the check box next to I agree to the ESET Terms of Use and click Verify.

    Figure 2-4
  5. A verification email will be sent to the email address you used to register your account. Open your email inbox, open the email for EBA and click Verify license within 24 hours.

    Figure 2-5
  6. If you have added an ESET PROTECT-eligible license, ESET PROTECT activation will start right away. Select the Data center location and Language, select the check box next to I agree to the Terms of Use and click Activate.

    Figure 2-6
  7. Wait for the ESET PROTECT activation to complete. You will receive a confirmation. Click Continue.

    Figure 2-7
  8. We recommend that you activate the Two-Factor Authentication for all ESET PROTECT users. Click Continue to activate it. Otherwise, click Close and continue to step 12.

    Figure 2-8
  9. Type your password and click Enable.

    Figure 2-9
  10. Click Continue. Setup of the Two-Factor Authentication will continue after your next login to EBA or ESET PROTECT.

    Figure 2-10
  11. Your ESET PROTECT Web Console will open. Click Take the ESET PROTECT tour to explore ESET PROTECT, or click Protect devices to create ESET product installers and enroll your devices into your ESET PROTECT.

    If you activated Two-Factor Authentication in step eight, continue to finish setting up the Two-Factor Authentication.

    Figure 2-11

For more information about ESET PROTECT, visit our Online Help.


Finish setting up the Two-Factor Authentication
  1. Log out of ESET PROTECT.

    Figure 3-1
  2. Log in to ESET PROTECT again.

    Figure 3-2
  3. Click Set up.

    Figure 3-3
  4. Open the ESET Secure Authentication app on your mobile device, tap the + icon and scan the QR code.

    If you do not have the ESET Secure Authentication app installed, scan the QR code with your mobile device and open the link to begin the app installation.

    After you have ESET Secure Authentication app set up, click Continue.

    Figure 3-4
  5. In ESET Secure Authentication app, open your EBA account. A one-time password will be shown under that account. Type the password in the Enter One Time Password field and click Authenticate.

    Figure 3-5
  6. Click Finish. From now on, you will be prompted to use a Two-Factor Authentication every time you log in to your EBA or ESET PROTECT.

    Figure 3-6

Add client computers on your network to ESET PROTECT

Add client computers in ESET PROTECT.


Deploy ESET Management Agent to target computers

To deploy products and manage your devices via ESET PROTECT, ESET Management Agent needs to be installed on target devices.

On Windows and macOS, you can install ESET Management Agent with ESET endpoint and other ESET security products as a part of the Live installer package.


Deploy ESET Management Agent

The ESET Management Agent can be installed using Local Deployment or Remote Deployment. Read the descriptions below and then click the appropriate link to view step-by-step instructions:

Local deployment

  • All-in-one installer (Windows and macOS only)—Download the ESET Management Agent and your ESET security product in the same package.
  • Agent Script Installer (Linux/macOS)—Client computers receive a pre-configured Live Installer package from the ESET PROTECT in the form of a script (.sh) file. The admin or user runs the batch file to download and install ESET Management Agent. This is the suggested method for small to medium-sized networks.

Remote deployment

  • GPO or SCCM (Windows only)—Distribute the ESET Management Agent for enterprise environments or environments with a high number of client computers.
  • ESET Remote Deployment Tool (Windows only)—A convenient way to distribute the ESET Management Agent together with an ESET product on client computers. You can use custom-created installers.

Deploy ESET product to target computers

Product name ESET PROTECT protection tier   Deployment guide Product documentation
Entry Advanced Complete Enterprise Elite MDR
ESET Endpoint Security for Windows
ESET Endpoint Antivirus for Windows
Deploy ESET Endpoint together with the agent ESET Endpoint Security for Windows
ESET Endpoint Antivirus for Windows
ESET Endpoint Security for macOS
ESET Endpoint Antivirus for macOS
Remotely deploy ESET products for macOS ESET Endpoint Security for macOS
ESET Endpoint Antivirus for macOS
ESET Endpoint Antivirus for Linux Deploy ESET Endpoint ESET Endpoint Antivirus for Linux
ESET Endpoint Security for Android Deploy ESET Endpoint Security for Android ESET Endpoint Security for Android
ESET MDM for iOS and iPadOS Manage iOS devices Currently, there is no ESET security product for iOS
ESET Server Security for Windows Server Deploy ESET Server Security for Windows Server with the agent ESET Server Security for Windows Server
ESET Server Security for Linux Deploy ESET Server Security ESET Server Security for Linux
ESET Full Disk Encryption X  ✓  ESET Full Disk Encryption can be included in live installer together with Agent and Endpoint ESET Full Disk Encryption
ESET LiveGuard Advanced X Enable live guard after installing endpoints ESET LiveGuard Advanced
ESET Mail Security for Microsoft Exchange Server X X X Deploy ESET Mail Security ESET Mail Security for Microsoft Exchange Server
ESET Mail Security for IBM Domino X X X Deploy ESET Mail Security ESET Mail Security for IBM Domino
ESET Cloud Office Security X X X Activate in EBA or EMA ESET Cloud Office Security
ESET Inspect On-Prem
ESET Inspect
X X X Activate in EBA
Activate in EMA
ESET Inspect On-Prem
ESET Inspect
ESET Secure Authentication On-Prem X X X X  ✓  Install via ESET PROTECT On-Prem ESET Secure Authentication On-Prem
Vulnerability and Patch Management X X X Enable via ESET PROTECT Vulnerability and Patch Management