[KB8078] ESET Endpoint Security and ESET Endpoint Antivirus FAQ (7.3 – 9.x)

Solution

  1. What's new in ESET Endpoint Security / ESET Endpoint Antivirus?
    See our Knowledgebase article for more information on the new features in ESET Endpoint Security / ESET Endpoint Antivirus 9.x.

  2. What is ESET Endpoint Security / ESET Endpoint Antivirus?
    ESET Endpoint Security and Endpoint Antivirus version 9.x was released on November 23rd, 2021, and are the next generation of ESET products for small and medium-sized businesses and enterprises. For more information about the differences between ESET Endpoint Security and Endpoint Antivirus, see question 12.

  3. Can I migrate from an ESET home product to an ESET endpoint product?
    Yes, you can migrate ESET Smart Security Premium 14.2 and later to ESET Endpoint Security or ESET Endpoint Antivirus 9.x and later. See Migrate ESET Smart Security Premium 14.2 to the latest version of ESET endpoint product for more information.

  4. Can I use version 9  ESET Endpoint Security / ESET Endpoint Antivirus with ESET Remote Administrator version 6.5?
    You can manage ESET Endpoint Security / ESET Endpoint Antivirus 9 with ESET PROTECT, ESET Security Management Center, and ESET Remote Administrator 6.5 and later using version 6.x Agent. Earlier versions of ESET Remote Administrator are no longer supported.

  5. Do I have to pay to upgrade to ESET Endpoint Antivirus or ESET Endpoint Security from previous ESET business products?
    No, ESET customers with a valid license for previous versions of products can upgrade to ESET Endpoint Security / ESET Endpoint Antivirus for free.

  6. Should I upgrade to the latest version of ESET endpoint products?
    We recommend always using the latest version of ESET products. Starting with version 9.x of ESET endpoint products, you can enable automatic updates to keep your endpoint products updated to the latest version. Endpoint management with ESET PROTECT version 9 or later is required.

    To ensure full functionality and integration during the upgrade, review the information in the following article to determine if you should upgrade your ESET products to version 8 endpoint or server products.
  7. What are the system requirements for ESET endpoint products?
    Intel or AMD processor, 32-bit (x86) with SSE2 instruction set or 64-bit (x64) processor, or ARM processor 1 GHz or higher

    • ESET Endpoint Security
      Microsoft® Windows® 11
      Microsoft® Windows® 10
      Microsoft® Windows® 8.1
      Microsoft® Windows® 8
      Microsoft® Windows® 7 SP1 with latest Windows updates (at least KB4474419 and KB4490628)
    • ESET Endpoint Antivirus
      Microsoft® Windows® 11
      Microsoft® Windows® 10
      Microsoft® Windows® 8.1
      Microsoft® Windows® 8
      Microsoft® Windows® 7 SP1 with latest Windows updates (at least KB4474419 and KB4490628)

  8. Can I use ESET Smart Security Premium, ESET Internet Security, or ESET NOD32 Antivirus with ESET PROTECT?
    No. ESET Smart Security Premium, ESET Internet Security, and ESET NOD32 Antivirus are intended for home users and cannot be managed with ESET PROTECT. ESET home products are not suitable for use with ESET server products and cannot be installed on Windows Server operating systems.

    You can migrate ESET Smart Security Premium 14.2 to the latest version of ESET endpoint product.

  9. Can I install ESET endpoint products on a server?
    ESET Server Security for Microsoft Windows Server  is designed specifically for use on servers (domain controller). Existing business product users can migrate to ESET Server Security for Microsoft Windows Server by contacting their local ESET office, partner, or reseller.

    ESET Server Security includes features specific for server use. A key feature is that recommended settings for server installation are built into the ESET Server Security Automatic Exclusions, so there is no need to manually set the best practices exclusions onto a server operating system or desktop computer used in a server role.

  10. Can I continue to use previous versions of ESET business edition products, or am I required to upgrade?
    Yes, ESET customers can continue to use previous versions of ESET business products and are not required to upgrade until ESET discontinues support for these products in an End-of-Life announcement.

  11. How do I enable and configure Secure Browser in ESET Endpoint Security?
    Enable and configure Secure Browser in ESET Endpoint Security

  12. What are the differences between ESET Endpoint Antivirus and ESET Endpoint Security?
 

ESET Endpoint Security

ESET Endpoint Antivirus

ESET Endpoint Security
for Windows on ARM

Detection & Protection Features

     
Secure Browser     
UEFI Scanner 
DNA Detections
Ransomware Shield
Machine Learning  
Cloud Malware Protection System
Reputation & Cache
In-product Sandbox
Network Attack Protection
Antivirus
Antispyware
Anti-Stealth Protection
Real-time file System Protection
Document Protection
Computer Scan
System Startup Scan
Initial Scan 
Removable Media Automatic Scan
Behavioral Detection and Blocking–HIPS  
Vulnerability Shield
Advanced Memory Scanner
Exploit Blocker  
Device Control
Native 64-bit Scanning Core 
AMSI Support 
Protected Service 
DLL Modules 
Advanced Scanning of Browser Scripts 
System-Wide Process Exclusions 
System-Wide Object Exclusions based on Hash Values 

Device Control

     
Date/Time-based scheduling 

Two-way Firewall

     
Two-way Firewall  
Troubleshooting Wizard  
Simple approach to rule evaluation  
Create Firewall rule directly from log  
Botnet Protection   

Email Protection

     
Email Protection
Client Antispam    

Web Protection

     
Web Access Protection
Anti-Phishing
Web Control    

Update

     
Option for smaller product modules updates 

User Interface

     
Hide GUI completely
Support for locally managed lists

Installation

     
Multi-language installer 
Automatic Product Updates 
Component-based installation  
ESET Enterprise Inspector Support 
ESET Dynamic Threat Defense Support 
Native Command Line Interface for RMM Integration 
Compatible with ESET Security Management Center 
Compatible with version 6.x ESET Remote Administrator