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KB8033
[KB8033] ESET Smart Security Premium Troubleshooting FAQ
Solution
List of troubleshooting articles by issue types
Smart Security Premium upgrade
[KB6584] Change your ESET Windows home product
[KB2213] Transfer my ESET product to a new computer or device
[KB2476] Upgrade your ESET Windows home product to the latest version
Smart Security Premium update
[KB85] Update ESET Products – check for latest product modules
[KB3351] Roll back module updates in ESET Windows home products
[KB3189] Resolve modules update errors in ESET Windows home products
Smart Security Premium configuration
[KB3218] Add an IP address to the trusted zone in ESET Windows home products
[KB2782] Password-protect program settings in ESET Windows home products
[KB6915] Unlock your settings password in ESET Windows home products
[KB5751] Restore default settings in ESET Windows home products
[KB332] Ports and addresses required to use your ESET product with a third-party firewall
Malware scanning configuration
[KB2770] Create a new custom scan in ESET Windows home products
[KB3505] Scan and remove Potentially Unwanted Applications (PUAs) in ESET Windows home products
[KB3233] Scan your computer and export scan logs in ESET Windows home products
[KB2769] Exclude files or folders from scanning in ESET Windows home products
Issues with web access
[KB3097] ESET Windows home products block access to a specific file on a website
[KB3444] Add, edit, or delete a Whitelist entry in ESET Windows home products
[KB6004] Secured websites do not load with ESET installed
Issues with email functionality
[KB2872] Unable to send or receive emails after installing your ESET product for Windows
[KB2252] Email functionality issues with ESET Smart Security: Solution checklist
Quarantined files
[KB3195] Restore a quarantined file in ESET Windows home products
[KB3235] Delete a quarantined file in ESET Windows home products
Firewall issues
[KB2899] My application, printer or other external device is not working with ESET firewall
[KB6530] ESET Firewall is blocking a device or application in Windows home products
[KB2288] Locate the version number of your Firewall module
Firewall configuration
[KB2352] Create a firewall exclusion using Interactive mode in ESET Windows home products
[KB2843] Create a firewall rule to allow/disallow use of a certain application in my Windows ESET home product
[KB3186] Create a log of all connections blocked by the ESET Firewall
[KB3323] Restore default settings to the ESET firewall
Parental Control configuration
[KB2796] Block or allow websites or categories using Parental Control in ESET Home products
[KB2804] Disable or re-enable a Parental Control user account
[KB2803] Remove a Parental Control account in ESET Internet Security and ESET Smart Security Premium
Smart Security Premium security apps
[KB6209] Set up security tools in ESET Smart Security Premium
[KB6181] ESET Password Manager FAQ
[KB6266] ESET Secure Data FAQ
Issues with ESET Banking & Payment protection
[KB6408] Banking and Payment Protection browser not working
[KB6040] Enable or disable ESET Banking & Payment protection for a specific website
[KB5657] Use ESET Banking & Payment protection
Resolving errors and creating logs
[KB3189] Resolve modules update errors in ESET Windows home products
[KB5844] Repair an existing ESET installation using the setup wizard
[KB3466] How do I use ESET Log Collector for Windows?
Smart Security Premium news and features
[KB7674] What is new in ESET version 14 home products?
[KB758] Check which ESET Windows Home product you have and see if it is the latest version
[KB318] Features available in Windows ESET home products
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Last Updated: Aug 5, 2022
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ESET Internet Security Troubleshooting FAQ
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