[KB7958] Enable endpoint Document Protection using ESET PROTECT (8.x–10.x)

Issue

• Blank emails / Microsoft Word documents being sent out as a result of TrojanDownloader.VBS.Agent infection

Solution

 Endpoint users: Perform these steps on individual client workstations

1. Open the ESET PROTECT Web Console.

2. Click Policies, select the check box next to the desired Built-in policy and then select the policy that you want to modify.

3. Click Actions → Edit.

   

4. Click Settings → Detection Engine → Malware Scans.

5. Expand Document Protection, and then click the toggle next to Enable Document protection to enable it.

   

6. Expand ThreatSense Parameters. From the Cleaning level drop-down menu, select Always remedy detection, then click Finish.