[KB7737] What's new in ESET PROTECT on-premises management console (8.0)


  • New features in ESET PROTECT 8.0
  • Important information about upgrading to the latest version of ESET PROTECT

ESET PROTECT was released on December 9, 2020, and includes many new and improved features. ESET PROTECT is the new name and replaces the version 7 product ESET Security Management Center.

ESET also offers ESET PROTECT Cloud, see ESET PROTECT Cloud Online Help.


 | Upgrade instructions |  | Known Issues |  | 

Current version:

What's new in ESET PROTECT 8

ESET PROTECT 8 is an enterprise-grade security management solution providing visibility, management, and reporting across all operating systems. 

The list below contains information about the major changes in ESET PROTECT version 8.0:

  • New name—ESET Security Management Center 7.x has been renamed to ESET PROTECT 8.x. Products and services are evolving to cover new markets and customer needs, and we have decided to rename our solution to better accommodate the current and new capabilities that we have planned. 
  • Supports using FileVault for macOS to deploy ESET Full Disk Encryption—ESET PROTECT 8.x fully supports FileVault, the full disk encryption solution that is native to macOS. With ESET PROTECT 8.x, you can now manage ESET Full Disk Encryption (EFDE) for Windows products and also use FileVault to install EDFE for macOS products to increase your organization's data security. For more information, visit the Online Help topic.

  • One-click deployment of ESET Dynamic Threat Defense (EDTD)—From the ESET PROTECT Web Console, administrators can deploy ESET Dynamic Threat Defense across multiple devices with only one click. EDTD provides another layer of security for ESET products by utilizing a cloud-based sandboxing technology to detect new, never before seen type of threats.  For more information, visit the Online Help topic.

  • Audit Log—The new Audit Log screen contains the same information as the Audit log report, but also allows for convenient filtering of the displayed data. You can also directly view the filtered audit log for various Web Console objects by clicking the Web Console object and selecting Audit Log. For more information about the Audit Log, visit the Online Help topic.

System requirements and supported operating systems for ESET PROTECT 8.x

Click the appropriate link below to view details about system requirements and supported operating systems:

Known Issues

See the following Knowledgebase article for Known Issues in version 8 business products: Known issues for version ESET business products.

Frequently Asked Questions

  1. How do I install ESET PROTECT 8?
    See the following Knowledgebase content: https://support.eset.com/en/setup-eset-protect

    ESET PROTECT 8 does not support upgrading from ERA 6.4 , only from ERA version 6.5 and later. 
  2. How to upgrade ERA version 5 or 6.5 or ESMC 7.x to ESET PROTECT version 8?
    See the Online Help topic Upgrade, migration and reinstallation procedures.

  3. Which version of ESET Remote Administrator (ERA) or ESET Security Management Center (ESMC) can you upgrade to?
    Determine which version of ERA or ESMC you can migrate or upgrade to.

Available support resources

ESET provides support in the form of User Guides, fully localized application help, an online Knowledgebase, and chat, email or phone support if available in your region.


Version (hotfix)

Released: February 11, 2021

  • IMPROVED: An explanation message is displayed when trying to insert a bundle license that must be inserted to ESET Business Account first
  • FIXED: License synchronization fails after upgrade to ESET PROTECT 8.0 when multiple EBA/EMA accounts containing the same license are linked to ESET PROTECT
  • FIXED: Offline licenses are not displayed after upgrade from ESET Security Management Center to ESET PROTECT
  • FIXED: Issue with opening/reading PDF reports sent by email (base64-encoded)
  • FIXED: Synchronization of static groups could cause a crash during the removal of duplicates or end with errors about recreated computers
  • FIXED: Custom Apache configuration is overwritten during the upgrade
  • FIXED: In some cases, Detail in the "Audit Log" overlapping other lines
  • FIXED: Unwanted Timestamps in filenames of reports
  • FIXED: Various other bug fixes
Version (hotfix)

Released: December 17, 2020

  • FIXED: Unable to log into the Web Console after the upgrade when a username or password contains special characters

Released: December 9, 2020

  • CHANGED: ESET Security Management Center renamed to ESET PROTECT

  • ADDED: Ability to manage FileVault (macOS) native encryption when an eligible license is present
  • ADDED: One-click deployment of ESET Dynamic Threat Defense if an eligible license is present
  • ADDED: New “Audit log” section provides detailed information about specific actions
  • ADDED: Secure Browser management
  • ADDED: Site license support, including a new “License user” column and additional
  • ADDED: Renew a license in the “License Management” screen
  • ADDED: Ability to drill-down from expiring license issues in Dashboards and Reports to obtain more information in the License Management
  • ADDED: New “Manage license” context menu
  • ADDED: EULA update notifications, that supports auto-upgrade (uPCU) of endpoint products in managed environments
  • ADDED: New ESET Full Disk Encryption (EFDE) management actions directly from Computer details
  • ADDED: New EFDE Dynamic groups and Reports
  • ADDED: Detection details (LiveGrid, Observed in organization, Virus Total link)
  • ADDED: One-click access to client task triggers
  • ADDED: New Enterprise Inspector (EI) permissions (available with the future release of EI 1.6)
  • ADDED: Ability to create a static group directly in the permission set wizard
  • ADDED: Unsupported browser warning
  • ADDED: New "Seats allocated to sites" preset in dedicated license report
  • ADDED: Multi-line command scripts for Run Command task
  • ADDED: Option to create a Computer user group in the Add computer user wizard
  • CHANGED: Management Agent - supported operating systems
  • CHANGED: License unit/sub-units visualization changed to "used/total" for online licenses and "X offline" for offline licenses
  • CHANGED: Access to behavior reports (when ESET Dynamic Threat Defense is purchased and enabled) are available only if an eligible license is present
  • IMPROVED: Redesigned second-level menu (items grouped into categories)
  • IMPROVED: Exclusions mechanism extended to firewall threats
  • IMPROVED: Computer details now directly accessible by clicking the computer name
  • IMPROVED: One-click Network isolation
  • IMPROVED: Columns ordering
  • IMPROVED: Pop-up with search option
  • IMPROVED: Multi-select in pop-up (modal) windows
  • IMPROVED: “Show in EI” context action available for other Detection types
  • IMPROVED: Ability to create one exclusion from multiple detentions with standard exclusion criteria(s)
  • IMPROVED: Breadcrumbs for better navigation in Wizards
  • IMPROVED: Various other performance and security improvements
  • FIXED: "Dynamic group changes" option is not auto-selected if a notification is created from the context menu of any dynamic group
  • FIXED: “Delete task action” removes all client tasks, not just selected items in a task list for a specific group
  • FIXED: Status filter not visible for server tasks (only in client tasks)
  • FIXED: Failed to send a wake-up call from the client task details executions page
  • FIXED: Incorrect target group type displays when editing a client trigger
  • FIXED: Possible to set up an MSP company in an unlinked group (for example, after unlinking the related EMA account)
  • FIXED: After renaming a location in EMA, synchronization fails to rename the location in the static group's hierarchy
  • FIXED: "Live installer" is mistakenly called "All in one Installer" in the MSP wizard
  • FIXED: Missing customer name in the MSP Customer Setup Wizard header
  • FIXED: “Status update” type notifications fail to save if they contain the “$” character
  • FIXED: Import of policies with large file sizes
  • FIXED: Infinite units or sub-units in tooltips for licenses in the License Management screen display incorrectly
  • FIXED: License-related notifications (for example, expiration/overuse) trigger when a license is suspended
  • FIXED: Policy does not block the selected Scan profile
  • FIXED: Filters previously set are not saved
  • FIXED: EBA link in License Management redirects to the international site instead of the DEU localized version
  • FIXED: Various other bug fixes