[KB7571] Back up Key-File in ESET Endpoint Encryption

Solution

ESET Endpoint Encryption (EEE) Client and EEE Server are separate products from ESET Full Disk Encryption (EFDE)

The article below applies only to the EEE Client or EEE Server and not EFDE. Visit What's new in ESET Full Disk Encryption to view EFDE content.

Saving your Key-File

We recommend saving your Key-File on an unencrypted network drive or removable media device. Key-Files that are saved in an encrypted area cannot be retrieved when using a stored backup. We do not recommend saving your Key-File on the same encrypted machine.

  1. Right-click the ESET Endpoint Encryption (EEE) icon in the system tray.

  2. Click Backup Key-File.

    Figure 1-1
  3. Click Browse.

    Figure 1-2
  4. Select a location and then click OKOK.

Creating or adding new encryption keys will require new Key-File backups.

Figure 1-3