[KB7526] ESET File Security for Microsoft Windows Server 7.x FAQ

Issue

  • Frequently asked questions (FAQ) for ESET File Security for Microsoft Windows Server (EFSW) 7.x
  • What's new in ESET File Security for Windows Server 7.x
A new version is available

EFSW version 8.x is available. We highly recommend that you upgrade to the latest version.

Solution

What's new in EFSW 7.x? | System Requirements | Download, install and activate | Windows Server Core | Changelog and Known Issues

  1. What is ESET File Security for Microsoft Windows Server?
    EFSW is an integrated solution specially designed for the Microsoft Windows Server environment. ESET File Security for Windows delivers effective and robust protection against various types of malware and provides two types of protection: Antivirus and Antispyware.
  • Antivirus and Antispyware protection is one of the basic functions of ESET File Security for Windows. These protection guards against malicious system attacks by controlling files, email and internet communications. If a threat is detected, the Antivirus module can eliminate it by blocking and then cleaning, deleting or moving it to Quarantine.
  1. What's new in ESET File Security 7.x?
    ESET File Security is focused on stability and performance. It addresses common issues reported in the past with endpoint products used on servers and includes new features that ensure easier installation on servers.

    New features in version 7.x:
    Improved features in version 7.x:
    • eShell (ESET Shell): eShell 2.0 is a command line interface that offers advanced users and administrators more comprehensive options to manage ESET products. 
    •  
    • ESET Security Management Center: Better integration with ESET Security Management Center including the ability to schedule an On-demand scan. For more information, visit our ESET Security Management Center Online help.
       
    • Hyper-V scan: Is a new technology that allows for scanning of Virtual Machine (VM) disks on Microsoft Hyper-V Server exlink without the need of any "Agent" on the particular VM.
  1. Which versions of Microsoft Windows Server are supported by ESET File Security for Microsoft Windows Server?

For a full list of supported Windows Server operating systems as well as Storage, Small Business and MultiPoint servers, visit the following Knowledgebase article:

Click to view ESET File Security System Requirements

  1. How do I download ESET File Security?
    ESET File Security can be downloaded from the ESET download page or from the following Knowledgebase article:

    [KB7015] Install and activate ESET File Security for Microsoft Windows Server (7.x)

  2. What is the difference between ESET File Security for Microsoft Windows Server and ESET File Security for Microsoft Windows Server Core?
    ESET File Security for Microsoft Windows Server Core is a performance-optimized version of ESET File Security for Microsoft Windows Server (EFSW). Unlike EFSW, ESET File Security for Microsoft Windows Server Core (EFSC) does not include the graphical user interface.

  3. Can I edit the default automatic exclusions?
    No, automatic exclusions are hard-coded and were created according to Microsoft's recommendations for particular Windows server products.

  4. Which version of ESET File Security for Microsoft Windows Server should I use?
    You should use the appropriate version for your network to ensure proper functionality.

    ESET Security Management Center 7.0 and later: Use ESET File Security 7.x
    ESET Remote Administrator 6.x and later: Use ESET File Security 6.x or 7.x 

    Configure your download for the correct version number and system architecture from the following ESET download page:

    Download ESET File Security for Microsoft Windows Server
  1. Is it free to upgrade to ESET File Security 7.x?
    Yes. If you have an active license for ESET File Security, you can upgrade to the latest version for free. If you are using an earlier version of ESET File Security, contact your local reseller, distributor or ESET office for more information.

    North American customers can contact ESET Sales Support directly:
    • United States: 866-343-3738, option 1 (Monday – Friday, 6:00 a.m. – 6:00 p.m., PT)  

[KB7293] Migrate from ESET File Security for Microsoft Windows Server 6 to version 7

  1. How do I purchase a license for ESET File Security?
    Business users can purchase ESET File Security for Microsoft Windows Server by contacting their local reseller, or in North America, by calling ESET Sales Support directly:
    • United States: 866-343-3738, option 1 (Monday – Friday, 6:00 a.m. – 6:00 p.m., PT)
    • Canada: 416-637-1470 (Monday – Friday, 8:00 a.m. – 5:00 p.m., ET)

  2. Can ESET File Security for Microsoft Windows Server 7.x be used with ESET Remote Administrator?
    Yes, ESET File Security for Microsoft Windows Server version 7.x can be remotely managed through ESET Remote Administrator version 6.x and later.

  3. Can multiple scanning engines be used?
    Yes, multiple scanning engines can be run simultaneously on a server with EFSW installed.

Changelog and Known Issues

Changelog for version 7.2

  • Added: Windows Server 2019 H1 semi-annual channel compatibility.

  • Added: Support for Azure File Sync.

  • Added: The Unified exclusions workflow for server products.

  • Added: Enabling Aggressive detections for server products with special on-demand scans.

  • Improved: Full network isolation for server products including local eShell override for an isolated server.

  • Fixed: Various bugfixes.