[KB7515] What's new in ESET Security Management Center 7.2


  • New features in ESMC
  • Important information about upgrading to the latest version of ESMC

ESET Security Management Center (ESMC) 7.2.11 was released on June 11th, 2020 and includes many new and improved features.


 | Upgrade instructions |  | Known Issues | |

Current version:

What's new in ESET Security Management Center 7.2.11

ESET Security Management Center 7.2.11 is an enterprise-grade security management solution providing visibility, management and reporting across all operating systems. 

The list below contains information about the major changes in ESET Security Management Center version 7.2:

  • New filtering options—"Table Sorting" column sorting with new options from the gear icon:

    • Reset Sorting – Clears all sorting and reverts back to the default sorting criteria.
    • Multiple Sorting – Allows you to select and choose how to sort the columns by clicking each column name and selecting "Ascending" or "Descending" for each item. 
  • Select screens redesign—Users, Permission Sets, Scheduled reports, and other screens have been updated, such as:

    Reports template updates
    • The previously-named "Security Management Center management" template is now named "Audit & Licenses (ESET Security Management Center)" but the content of the report templates is the same.
    • Scheduled Reports – The screen now allows you to collapse/expand a submenu and from the three dots for a context menu. 
    • Updated bread crumbs for easier navigation to show the template name and time/date.

  • New Dashboard dedicated to ESET Dynamic Threat Defense (EDTD)—By default, the Dashboard will include EDTD. 

  • Permission sets (Access Rights)—Along with the new filtering options for Users, the "Actions" button allows you to make changes to the user settings, and the "Add New" button allows you to add new Native users or Mapped domain security group. The "Show Details" option from the three dots context menu will display an overview screen for the user. From the context menu, there is a new "Show Details" option for each Permission set and the ability to add assignments from the context menu. 

  • ESET Enterprise Inspector (EEI) for macOS—The ability to manage macOS will be available in a coming version of EEI, see ESET Online Help for more information. 

  • LDAPS used as default protocol—Selecting the check box "Use LDAP instead of Active Directory" and entering the specific attributes to match your server, standard LDAP protocol is used. Alternatively, you can select "Presets" and the attributes will be populated automatically.
Figure 1-1

System requirements and supported operating systems for ESET Security Management Center 7.2

Click the appropriate link below to view details about system requirements and supported operating systems:

Known Issues

See the following Knowledgebase article for Known Issues in version 7 business products: [KB6927] Known issues for version 7 ESET business products.

Frequently Asked Questions

Below is a list of Frequently Asked Questions about ESET Security Management Center:

  1. How do I install ESMC?
    See the following Knowledgebase article: Getting started with ESET Security Management Center

    ESMC 7.2 does not support upgrading from ERA 6.4 (ERA 6.4 can only be upgraded to ESMC 7.1).
  2. Do I have to pay to upgrade ERA to ESMC?
    No, ESET customers with a valid business product license can upgrade to ESMC 7.2 for free.
  3. How to upgrade ERA to the latest version?
    See the following Knowledgebase article: Upgrade ESET Remote Administrator 6.5 to ESET Security Management Center 7.2

Available support resources

ESET provides support in the form of User Guides, fully localized application help, an online Knowledgebase, and chat, email or phone support if available in your region.


Version hotfix

  • Added: Support for the new protocol in MDM (APNS)

Version hotfix

  • Fixed: Unable to switch the console to the Ukrainian language after upgrade
  • Fixed: Web console issues with Safari browser
  • Fixed: Subgroup exports in the group tree is unavailable
  • Fixed: "Failed to load data" error after deleting a selected Dynamic group
  • Fixed: All computers are listed as Mobile Device Connector
  • Fixed: Agent live installer is unavailable on macOS Mavericks (10.9) and macOS Yosemite (10.10)
  • Fixed: Failed to load dynamic group membership in computer details
  • Fixed: Direct ESET product updates performed from the Dashboard does not work properly when clients are deselected
  • Fixed: Position of the co-branding logo in the console
  • Fixed: Missing device name in the mobile device enrollment email
  • Fixed: Various improvements and UI bugs

Version 7.2.11

  • Added: New version of ESET Management Agent
  • Added: Ability to pause ESET Full Disk Encryption available from EFDE client version 1.2 (EFDE - purchased separately)
  • Added: Agent compatibility with H1/2021 Windows version 10
  • Added: Automatic resolution of firewall logs and filtered websites
  • Added: New dashboard dedicated to ESET Dynamic Threat Defense
  • Added: ESET Enterprise Inspector version 1.4 support for macOS
  • Added: LDAPs support
  • Added: New filtering options
  • Added: Many other performance, usability and security improvements
  • Added: Ukrainian language
  • Changed: Updated End User License Agreement
  • Updated: Apache Tomcat and Apache HTTP Proxy
  • Improved: Discontinued the default limit for the number of displayed static groups
  • Improved: Performance improvements in the “groups” tree on the “Computers” and “Detections” screens
  • Improved: Selected screens redesign: Users, scheduled reports and edit updates in the navigation bar
  • Improved: Unified table design for task selection, computers selection and other features
  • Improved: Second-level menu added under "Change assignments" in the policy screen
  • Improved: Redesigned screens for permissions sets
  • Improved: Computer details screen
  • Improved: Check box for "automatically reboot when needed" is not selected by default when activating EFDE from encryption tile
  • Improved: Users screen
  • Fixed: Delay of product version status shown in the main web console
  • Fixed: System applications are not reported on macOS 10.15
  • Fixed: Language detection on macOS Catalina
  • Fixed: Table sorting behavior: Clicking column headers adds columns to multi-sorting until it has been clicked 3 times
  • Fixed: Last scan time in “computer details” screen won’t impact the computer security status tile
  • Fixed: User cannot resolve detections when the “Resolved” column is not shown in the “detections” table
  • Fixed: The side panel does not remember the expanded/collapsed state after log-out and log-in
  • Fixed: Some threats cannot be marked as resolved
  • Fixed: After moving computers from a specific group, the view is changed to the group "ALL"
  • Fixed: Web console issues on Turkish operating systems
  • Fixed: Many bug fixes related to MDM component
  • Fixed: Notification emails missing "TO" parameter
  • Removed: Support for upgrading from ERA 6.4 to the latest version of ESMC (ERA 6.4 can only be upgraded to ESMC 7.1)