[KB7216] Manually sync the ESET Endpoint Encryption Client and Server

Issue

ESET Endpoint Encryption Client and ESET Endpoint Encryption Client Server are separate products from ESET Full Disk Encryption

The article below applies only to the ESET Endpoint Encryption Client or ESET Endpoint Encryption Server and not ESET Full Disk Encryption.

Visit ESET Full Disk Encryption support to view ESET Full Disk Encryption content.

Solution

Manually sync the ESET Endpoint Encryption Client

  1. In the Windows notification area, right-click the ESET Endpoint Encryption icon. 
    Icon not present:

    If the icon is not present in the notification area, use the up arrow to view all icons.

  2. Click Proxy Sync.
Figure 1-1

Manually sync the ESET Endpoint Encryption Server

  1. Log in to the ESET Endpoint Encryption Server.
     
  2. Click Proxy Sync.

  3. The Status display will show OK and the Last Sync time will update.
Figure 2-1