[KB7173] Install ESET Endpoint Encryption on a managed client

Issue

ESET Endpoint Encryption (EEE) Client and EEE Server are separate products from ESET Full Disk Encryption (EFDE)

The article below applies only to the EEE Client or EEE Server and not EFDE.

Visit What's new in ESET Full Disk Encryption to view EFDE content.

Install the ESET Endpoint Encryption Client (EEE) using the EEE Server.
Install the ESET Endpoint Encryption Client without using the EEE Server.

Solution

To install a managed version of ESET Endpoint Encryption (EEE), the installation must be generated from the ESET Endpoint Encryption Server.

Converting a standalone installation

It is a standalone installation if you have downloaded ESET Endpoint Encryption from the ESET website. For the policies set in the EEE Server to be applied to the client machine and to allow for communication between the EEE Server and Client machines using Cloud Proxy, a managed version must be installed. Convert a standalone installation of ESET Endpoint Encryption to a managed installation.

You can install a managed version ESET Endpoint Encryption Client (EEE) using the following two methods:

Push install from the ESET Endpoint Encryption Server. The target workstation must be connected to and discoverable by the EEE Server's network.
Generate an MSI from the ESET Endpoint Encryption Server. This method is for environments where it is not possible to push an install from the EEE Server, such as having remote workers, satellite sites, or if a series of VLAN's prevents workstation discoverability.

Last Updated: Sep 14, 2023