[KB6889] ESET Cloud Administrator—what's new?


  • New features in ESET Cloud Administrator

ESET Cloud Administrator (ECA) was released on November 12, 2019. 


 | Upgrade instructions / FAQs |  | |

What's new in ESET Cloud Administrator

ESET Cloud Administrator (ECA) is a cloud-based management console (offered as a service) allowing centralized management of select ESET products. ESET Cloud Administrator allows you to manage your company’s network security without the need to buy, install or maintain additional hardware. 

Using the ECA Web Console, you can deploy ESET products, manage tasks, enforce security policies, monitor system status, report on security incidents and quickly respond to problems or threats on remote computers.

Below are some of the important new features in the currently released version of ESET Cloud Administrator:

  • ESET Full Disk Encryption (EFDE)—EFDE is a license-enabled full-disk encryption (FDE) module for Windows computers (excluding servers) that is integrated into management console ESET Cloud Administrator. EFDE allows one-click deployment and encryption initialization with all the remaining workflows fully manageable via a single pane of glass.
  • Added support for management of Linux workstations—We are broadening our platform coverage by introducing the ability to manage the latest Linux security product, ESET File Security for Linux (version 7), to bring more value to our customers. Starting on the day of its release, ECA version is also ready to support the upcoming ESET Endpoint Antivirus for Linux version 7.
  • Tags—Allow marking all relevant objects (computers, policies, etc.) with user-defined tags, which can be further used for enhanced filtering and finding. Tagging is natively integrated in all primary screens of the ESET console. Tags are user-defined key words / labels that you can add to different objects to make them easier to group, filter and find. For example, you can assign a tag “VIP” for your relevant assets and quickly identify all objects that are associated with them.  
  • Unified Exclusions interface—We have added the “Advanced machine learning module” to our managed security products and improved the workflow of detections handling. We have introduced new scanner settings for defining detection sensitivity and handling of infections combined with the new wizard for exclusion management to streamline the work with our products and further improve customer’s security posture. Additionally, a centralized window to manage all detection exclusions further increases visibility and simplifies the management workload. 

Supported ESET products for ESET Cloud Administrator

ESET Cloud Administrator is able to deploy, activate and manage the following ESET products using a License Key:

ESET product Product version
ESET Endpoint Security for Windows 6.5+
ESET Endpoint Antivirus for Windows 6.5+
ESET Endpoint Security for OS X 6.4+
ESET Endpoint Antivirus for OS X 6.4+
ESET File Security for Linux 7.x+
ESET Endpoint Antivirus for Linux 7.x+
ESET File Security for Windows Server 6.5+
ESET Mail Security for Microsoft Exchange  6.5+
ESET Security for Microsoft SharePoint 6.5+
ESET Mail Security for IBM Domino Server 6.5+

For the most up-to-date list of supported products, see the Online Help topic Supported Web browsers and ESET security products.

Frequently Asked Questions

Below is a list of Frequently Asked Questions about ESET Cloud Administrator:

  1. How to upgrade ECA components to the latest version?
    See the Online Help topic Upgrade Agent
  2. Can I deploy ECA Live Installer (ESET products) remotely?
    The ESET Remote Deployment Tool allows you to execute an ECA Live Installer created by ECA to deploy the ECA Agent and ESET Security Product remotely. See Remote deployment for more information.

What are the Known Issues in ESET Cloud Administrator?

See the following Online Help topic for Known Issues in the current version of ECA: Known Issues in ESET Cloud Administrator

Available support resources