[KB6787] Disable Windows update or Windows Firewall notifications in ESET Security Management Center (7.x)

Issue

Required user permissions

This article assumes that you have the appropriate access rights and permissions to perform the tasks below.

If you use the default Administrator user or are unable to perform the tasks below (the option is unavailable), create a second administrator user with all access rights.

ESET business product in Limited Support status

This content applies to an ESET product version that is currently in Limited Support status and is scheduled to reach End of Life status soon.

For a complete list of supported products and support level definitions, review the ESET End of Life Policy for business products.

Upgrade ESET business products.

Solution

Mac Users: Click to view instructions

 Endpoint users: Perform these steps on individual client workstations

To disable all notifications from Windows, you will need to disable:

Microsoft Windows 10

On Windows 10 machines, it might be necessary to perform a manual update of certain devices or drivers. Click here for more information.

Disable Windows update notifications in ESET Security Management Center

  1. Open ESET Security Management Center Web Console (ESMC Web Console) in your web browser and log in.

  2. Click Policies and select the policy for client computers that you want to stop receiving Windows update notifications.
     
  3. Click PoliciesEdit.

Figure 1-1
Click the image to view larger in new window

  1. Click Settings, click Tools, and expand Microsoft Windows Update.

Figure 1-2
Click the image to view larger in new window

  1. Select No updates from the Notify about Microsoft Windows system updates drop-down menu.
     
  2. Click Finish to apply the changes. Client computers will receive the policy changes the next time that they check in to the ESET Security Management Center Server.

Figure 1-3
Click the image to view larger in new window



Disable Windows Security Center Alerts

View permissions needed for least privilege user access

A user must have the following permissions for the group that contains the modified object:

Functionality Read Use Write
Policies

A user must have the following permissions for each affected object:

Functionality Read Use Write
Groups & Computers

Once these permissions are in place, follow the steps below.

  1. Open ESET Security Management Center Web Console (ESMC Web Console) in your web browser and log in.
     
  2. Click Policies and select the ESET Management Agent policy assigned to the client computers for which you want to disable Windows Security Center alerts.
     
  3. Click Policies Edit.

Figure 2-1
Click the image to view larger in new window

  1. Click Settings Advanced Settings. In the Operating System section, click the slider bar next to Report if operating system is not up-to-date to disable it. Click Finish to save your changes.

Figure 2-2
Click the image to view larger in new window



 

Windows 10 updates

Due to the methods by which operating system updates are delivered in Microsoft Windows 10, certain device or driver updates might fail during a normal operating system update, meaning you will continue to be notified of available updates by your ESET product. To resolve this issue, you will need to perform a manual update these devices and drivers.

If you know which driver(s) or device(s) failing to update, follow the steps below to manually update them:

  1. Open Device Manager.
     
  2. Click ViewShow hidden devices.

Figure 3-1

  1. Navigate to the driver or device that requires a manual update, right-click it, and select Update Driver Software from the context menu.

Figure 3-2

  1. Click Search automatically for updated driver software. If an update is available, it will automatically be installed. In some cases, a system restart may be required to allow the newer driver to load.

Figure 3-3


Disable Windows Firewall notifications in ESET Security Management Center

View permissions needed for least privilege user access

A user must have the following permissions for the group that contains the modified object:

Functionality Read Use Write
Policies

A user must have the following permissions for each affected object:

Functionality Read Use Write
Groups & Computers

Once these permissions are in place, follow the steps below.

  1. Open ESET Security Management Center Web Console (ESMC Web Console) in your web browser and log in.

  2. Click Policies and select the ESET Management Agent policy assigned to the client computer or specific group for which you want to disable firewall alerts from Windows Security Center.

  3. Click Policies Edit.

Figure 4-1
Click the image to view larger in new window

 

  1. Expand Settings Advanced Settings. In the Operating System section, click the slider bar next to Report network firewall issues to disable it. Click Finish to save your changes.


Figure 4-2
Click the image to view larger in new window

 

Firewall monitoring

This only affects the Windows Firewall allerts. Monitoring of ESET Firewall will be still fully functional even after you apply this policy.