[KB6686] Disable Apache HTTP Proxy when modules updates fail in ESET endpoint products (6.x)


  • Update fails on client workstations connected to ESET Remote Administrator
  • Apache HTTP Proxy is installed with ESET Remote Administrator
  • A small network environment where a proxy for caching detection engine updates downloaded from the internet is not required
  • Receive an activation error, for example ECP.4098


A new version has been released

Version 7 of ESET business products were released on August 16, 2018. This article applies to version 6.x and ESET Remote Administrator . For information about what's new in the latest version and how to upgrade, see the following article:

 ESET Remote Administrator (ERA) users: Perform these steps in ERA

  1. Open the main program window of your Windows ESET product.

  2. Press the F5 key to access Advanced setup.
  3. Click to Tools → Proxy server, click the slider bar next to Use proxy server to disable it and click OK to save the changes.


Figure 1-1