[KB6468] Error 1920—"ESET Service (ekrn) failed to start"


You receive one of the following error messages:

  • Error 1920
  • ESET Service (ekrn) failed to start


If you receive the notification "Error 1920" or "ESET Service (ekrn) failed to start" when installing product module updates, disable Microsoft Windows Defender and then update your ESET product again. 

See the applicable instructions below for your operating system to disable Microsoft Windows Defender: