If you are experiencing issues with ESET products running on Linux machines, ESET Technical Support may ask you to run the info_get.command and send them the logs so that they can troubleshoot your issue.
To run this command, follow the steps below:
wget
https://help.eset.com/eset_tools/info_get.command.zip
Figure 1-1
unzip info_get.command.zip
Figure 1-2
chmod +x info_get.command
Figure 1-3
./info_get.command
Figure 1-4
Figure 1-5