[KB5982] Getting started with ESET Remote Administrator (ERA) - Windows



ESET business product no longer supported

This content applies to an ESET product version that is currently in End of Life status and is no longer supported. This content is no longer updated. 

For a complete list of supported products and support level definitions, review the ESET End of Life policy for business products.

Upgrade ESET business products.

System Requirements and Installation Prerequisites

Complete each prerequisite before proceeding to step 2.

On your intended ESET Remote Administrator (ERA) Server machine:

For offline installation from All-in-One Installer (using MS SQL Express) on Windows Server 2008 SP1 and older Windows editions, .NET Framework 4 is required.

Install ESET Remote Administrator (ERA) Server 

Install ESET Remote Administrator Server. When ERA Server is installed, continue to Step 3 below.

Add Client Computers 

Add client computers to the ESET Remote Administrator. Once you have successfully added all client computers, continue to Step 4 below.

Deploy the ERA Agent

Small-to-medium businesses: Follow our deployment instructions for client operating system(s) in your network:

Enterprise Deployment: Many large networks use GPO or SCCM, see our instructions to deploy ERA Agent to your network using one of these methods.

Once you have successfully deployed the ERA Agent to all endpoints, continue to Step 5 below.

Install ESET Solutions on Client Computers

Deploy ESET endpoint products to your client computers. Once you have successfully installed ESET solutions on all client computers, continue to Step 6 below.

Post Installation Tasks

Congratulations! You are now ready to manage your network using ESET Remote Administrator (ERA). The following articles will assist you in the completion of post-installation tasks: