[KB7986] Hide or group detections in ESET PROTECT Web Console

Issue

Required user permissions

This article assumes that you have the appropriate access rights and permissions to perform the tasks below.

If you use the default Administrator user or are unable to perform the tasks below (the option is unavailable), create a second administrator user with all access rights.

Solution

Hide old or inactive detections displayed in ESET PROTECT Web Console

Mark detections as resolved so that only new or unresolved threat detections are displayed in the ESET PROTECT Web Console.

  1. Open ESET PROTECT On-Prem in your web browser and log in.

  2. Click Detections and select the group. Select the check boxes next to the detections you no longer want to see displayed and click Mark as resolved.

    Figure 1-1
  3. Click Presets (funnel icon) and click All unresolved detections to display unresolved detections only. The detections you have marked as resolved in step 2 will no longer be displayed.

    Figure 1-2

Group detections displayed in ESET PROTECT Web Console

  1. Open ESET PROTECT On-Prem in your web browser and log in.

  2. Click Detections and select the group. Click the grouping drop-down menu and select one of the grouping options.

    Figure 2-1
  3. The detections will be grouped accordingly (in this example, Grouped by computer is selected). The remove the grouping option, select Ungrouped from the drop-down menu.

    Figure 2-2