[KB5709] Enable endpoint Document Protection using ESET Remote Administrator (6.x)


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This article applies to an ESET product version that is currently in End of Life status and is no longer supported. The content in this article is no longer updated. 

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  • Blank emails / Word documents being sent out as a result of TrojanDownloader.VBS.Agent infection


 Endpoint users: Perform these steps on individual client workstations

Disabled by default

Document Protection is disabled by default. In most cases, this feature does not need to be enabled.

  1. Open ESET Remote Administrator Web Console (ERA Web Console) in your web browser and log in.

  2. Click Admin Policies
  3. Click the gear icon next to the policy you want to modify and select Edit from the context menu. 

    Figure 1-1
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  4. Expand Settings, click Antivirus  Document protection, and then click the slider bar next to Integrate into system to enable it. 

    Figure 1-2
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  5. Expand Threatsense parameters, select Strict cleaning from the Cleaning level drop-down menu and then click Finish.

    Figure 1-3
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