What is ESET File Security VM extension for Microsoft Azure? Virtual machines can be compromised by malware just like physical machines, which is why ESET offers the same level of protection (ESET File Security) on the Azure cloud computing platform. Microsoft Azure is a cloud computing platform that enables users to quickly and easily install a virtual machine running Windows and/or Linux operating systems, as well as other software.
Can users connect ESET File Security to ESET Remote Administrator to remotely manage the product? How? Yes, ESET File Security can be managed using ESET Remote Administrator when all prerequisites are met. You can install ERA Agent during extension installation using a configuration (.ini) file.
See the following Knowledgebase articles for information about how to manage ESET File Security using ESET Remote Administrator and port requirements for communication between these programs:
ESET Remote Administrator Wake up calls cannot be used in Microsoft Azure
The Wake up call feature, which typically functions to accelerate communication between ESET Remote Administrator and client computers, is blocked by Azure virtual networks.
What languages does ESET currently offer for theESET File Security VM extension? ESET File Security 6.x for the Azure platform is available only in English.
Support Resources and Known Issues
What information is available in the Azure Marketplace about ESET File Security? General information about the product, licensing information, and support resources are available from the Azure Marketplace. In addition, you can read the Enhancing Azure VMs Protection with ESET File Security Extension article that was posted to the Azure blog.
VM is vulnerable while RDP is allowed from anywhere From the Azure platform, navigate to Settings → Endpoints → Remote Desktop where you can allow a set of specific IP addresses.
Alternatively, you can create a VPN connection to your VM and hide the remaining ports from the public.
How can I contact my local ESET partner for support? ESET offers local technical support for ESET File Security and ESET related problems. Click Support in the ESET File Security VM extension for answers to questions about the Azure platform and virtual machines.