[KB3679] How do I view custom client data in the ESET Remote Administrator Web Console? (6.x)

Issue

Solution

A new version has been released

Version 7 of ESET business products were released on August 16, 2018. This article applies to version 6.x and ESET Remote Administrator . For information about what's new in the latest version and how to upgrade, see the following article:

I. Create a new report

  1. Open ESET Remote Administrator Web Console (ERA Web Console) in your web browser and log in. How do I open ERA Web Console?

  2. Click Reports .
     
  3. Click Report TemplatesNew Report Template.

    Figure 1-1
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  4. Type a name for your report into the Name field (the Description and Category settings are optional).

    Figure 1-2
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  5. Expand Chart and select the check box next to Display Table or Display Chart, depending on your preference and the type of report (in this example, Display Table is selected).

    Figure 1-3
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  6. Expand Data and click Add Column.

    Figure 1-4
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  7. To select the information you want included in this report, expand a given category (Logged users, in this example), select an item within that category (Domain, Full name, Time of occurrence, and User name in this example) and then click OK. Repeat steps 6 and 7 for each item you want added to the report. When you are finished adding data to this report, click OK.

    Figure 1-5

  8. Expand Summary, review the information about this report, and then click Finish to create it. Proceed to part II to add this report to the dashboard in ERA Web Console.

    Figure 1-6
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II. Add the report to your ERA Web Console dashboard

  1. Click Dashboard and then the plus icon to add a report to the dashboard.

    Figure 2-1
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  2. Navigate to the report you created in part I, select it and then click OK.

    Figure 2-2

  3. The report will be added to your dashboard.

    Figure 2-3
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Edit display settings of a given report

To expand or collapse the visible data in a report, click the cog icon and then use the arrows in the This Cell section to make changes.

Figure 2-4
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