[KB3593] Add a computer to a static group in ESET Remote Administrator (6.x)


Static Groups are groups of manually selected and configured clients—their members are static and can only be added/removed manually, not based on dynamic criteria (as opposed to Dynamic groups, which are arranged automatically based on specific criteria defined in a template). Once computers are added to groups, you can assign policies, tasks or settings to these groups. The policy, task or setting is then applied to all the members of the group.

There are two default Static Groups in the ESET Remote Administrator (ERA) Web Console:

  • All: This is the main group for all computers in the ERA Server network. It is used for applying policies for each computer as a default policy. The group is always displayed and the group name cannot be changed.
  • Lost & Found: This is a child group of the All group. When a new computer connects via the ERA Agent to the ERA Server, it is automatically added to this group.


End of support for version 6.4 and 6.5 of ESET Remote Administrator / MDM

ESET Remote Administrator version 6.5 is currently in Limited Support status and will soon be in Basic Support status. It is expected to reach End of Life status in December 2020.

ESET Remote Administrator version 6.4 is currently in End of Life status and no longer available for download.

The MDM functionality in ESET Remote Administrator version 6 is currently in End of Life status and no longer available for download

ERA 6.5 User Permissions

This article assumes that your ERA user has the correct access rights and permissions to perform the tasks below.

If you are still using the default Administrator user, or you are unable to perform the tasks below (the option is grayed out), see the following article to create a second administrator user with all access rights (you only need to do this once):

  1. Open the ESET Remote Administrator Web Console (ERA Web Console) in your web browser and log in.

  2. Click Computers and select the Static Group to which you are adding a computer (visit the following ESET Online Help topic for step-by-step instructions to create New Static Group).
  3. Click Add New  Computers.

    Figure 1-1
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  4. In the Add Devices window, type the hostname or IP address of the computer in the Names field and then click Add.

    Figure 1-2
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  5. Click OK. (Alternatively, you can click Deploy Agent and begin the process of deploying the ESET Remote Administrator Agent to this specific computer. For more information about deploying the ERA Agent, for detailed instructions, see our Knowledgebase article.)

    Figure 1-3