Full Disk Encryption Recovery Overview

Issue

  • Recover an ESET Endpoint Encryption Full Disk encrypted system that no longer starts or has suffered some form of corruption on the disk

Solution

Third-party tools and Windows automatic repairs

Do not perform any repairs using third-party tools and allow Windows automatic repair to complete (do not cancel it), as doing these actions can lead to irrecoverable data loss.

If the machine you are decrypting does not boot due to a hardware failure, connect the encrypted disk to another machine as the only connected disk. The disk must be connected as a bootable device.

Connecting an encrypted disk

Connecting an encrypted disk using a caddy or other similar connection will not work.

Once connected correctly, follow the appropriate article below:


Standalone Full Disk Encryption (FDE)



Managed 
Full Disk Encryption (FDE)



Other Scenarios

Additional resources