[KB2997] Download and install ESET Mobile Security for Android

Issue

Uninstall previous builds: if you have an earlier version of ESET mobile security installed, make sure to uninstall previous builds before continuing. Which version do I have?
Google Play: to download ESET Mobile Security from Google Playyou must have a Google Playaccount. Your Google Play license purchase will allow you to download and install ESET Mobile Security, ESET Parental Control or ESET Smart TV security on up to 5 separate devices using the same account email.
ESET.com:you can also purchase ESET Mobile Security from ESET.com. Licenses purchased through ESET.com will allow for installation on a single Android or Kindle Device.
Tablet users: ESET Mobile Security functions differently on tablets, visitour Knowledgebase article for details.

Amazon users

Download ESET Mobile Security for Android from Google Play

Using your Android device, open the Google Playapp and search for ESET Mobile Security. You can also visit the Google Play storeusing your computer and trigger your product to download to your device remotely.

Tap Install.

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TapOpenwhen the installation is complete.

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Select your desired language and countryandtap Next. By tapping Next, you agree to the terms of the End User License Agreement.

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Select your preference forESET LiveGrid, the Customer Experience Improvement Program and ESET news and then tap Next.

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Review the information and tap Continue in the Allow access screen andtap Allow. If you do not tapAllow, your installation will not continue. If you receive the "Screen overlay detected" message, you mustresolve the permissions settings issuebefore you continue with the steps in this article.

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Tap Select your email address.
1. If you already purchased a license, select the email address you entered when purchasingESET Mobile Security.If you purchased your license through Google Play, selectyour gmail account.This is the email address that will receive password reset emails from ESET if you forget your security password and need to unlock your device.

Tap OK.

Useanother email address without syncing a new email account to your device.

To use a differentemail address without adding the email account to your device, tap Next.
1. Tap Cancel.
2. Type your email address inthe Email field.

If you already purchased a license, select the email address you entered when purchasingESET Mobile Security.If you purchased your license through Google Play, selectyour gmail account.This is the email address that will receive password reset emails from ESET if you forget your security password and need to unlock your device.

Tap Next.

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Tap Start first scan to start scanning your device for malicious software and to close the Setup Wizard.

Purchase a license to use premium features

IMPORTANT:Premium features including Anti-Theft,SMS &Call Filter, Security Audit, Anti-Phishing, and Remote Wipe are only available to users with a paid license. Click here for instructions to upgrade to premium.

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If you havepurchased a license, activate ESET Mobile Security for Android.
Once ESET Mobile Security isactivated,configure Anti-Theft protectionandadd a Trusted Friend to your device. You can usea Trusted friend's phoneand your enabled Anti-Theft account to help you resetyour Security password and restore access to your deviceif youforget or lose your Security password.

Download & activate ESET Mobile Security from Micro Center

If you purchased ESET Mobile Security from Micro Center, you need to download the Micro Center version of ESETMobile Security to successfully activate your product.

Trial users:

Your activation key from Micro Center cannot be used to activate the full version of ESET Mobile Security for Android from an existing trial. You must uninstall ESET Mobile Security for Android and install the build available in step 2 below for your Micro Center activation key to work.

Tap Settings (in some cases, Menu →Settings)→Applications (or Manage Applications), and then tap the check box next to Unknown Sources. Tap OK to continue.
On your Android device, visit the following link to download the ESET Mobile Security for Android installer:
- www.eset.com/us/qr/ems/microcenter
When the download is finished, open the .apk file on your Android device using a file browsing utility and follow the instructions on-screen to install ESET Mobile Security for Android.
Tap the Menu icon .

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Tap License.

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TapEnter a License Key.

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Type the License Key (hyphens are added automatically) from the Installation and Activation card included with your Micro Center purchase into thefield and tap Activate.

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When verification of your license is completed, Activation successfulwill be displayed. Tap Finish to close the window.

Figure 2-5
Once ESET Mobile Security is activated, Configure Anti-Theft protectionandadd a Trusted Friend to your device. You can usea Trusted friend's phoneand your enabled Anti-Theft account to help you resetyour Security password and restore access to your device if youforget or lose your Security password.

Last Updated: Oct 15, 2019