[KB3677] Deploy the ESET Remote Administrator Agent using a Group Policy Object (GPO)

Issue

Solution

End of support for version 6.4 and 6.5 of ESET Remote Administrator / MDM

ESET Remote Administrator version 6.5 is currently in Limited Support status and will soon be in Basic Support status. It is expected to reach End of Life status in December 2020.

ESET Remote Administrator version 6.4 is currently in basic support status and is expected to reach End of Life status in December 2019.

The MDM functionality in ESET Remote Administrator version 6 is in Basic Support status as of April 11, 2019. After this date, MDM version 6 will no longer be available for download.

Video tutorial

Prerequisites

ERA Server version 6.3 and earlier: create the.mstAgent installer transformfile

  • Download the ERA Agent installer .msi file from ESET download page.
  • Save the Agent installer .msifile and theinstall_config.inifiletoa shared folderall of your client computers can access with read and write permissions.

    ERA version 6.3 and earlier: save thetransform.mstfiletoa shared folderall of your client computers can access with read and write permissions.


Deployment

  1. Create a new GPO to deploy the ERA Agents. Open Group Policy Management, right-clickGroup Policy Objects and select New. Type a name in the Name field, for example Agent deployment, and click OK.

    Figure 1-1
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  2. Right-clickthe domain and selectLink an Existing GPO.

    Figure 1-2

  3. Select the GPO that you created andclick OK.

    Figure 1-3

  4. Right-clickthe linked GPOandclickEditto edit the GPOinGroup Policy Management Editor.

    Figure 1-4

  5. Expand Computer ConfigurationPolicies Software settings.
  1. Right-click Software installation, select New Packageand navigate to the location wherethe ERA Agent installer .msiis saved.Type the full Universal Naming Convention (UNC) path of the shared installer package(for example,\fileserversharefilename.msi)and click Open.

    If you are deploying to 64-bit and 32-bit clients, repeat this step for both installer packages (Agent_x64.msi and Agent_x32.msi) and then follow the steps in Deploy ERA Agents to both 32-bit and 64 bit systemsbelow.

Figure 1-5

Deploy ERA Agents to both 32-bit and 64-bit systems

To deploy ERA Agents to both 32-bit and 64-bit systems, add the 64-bit and 32-bit .msifiles to the shared folder.

In Advanced settingsfor the 32-bit.msi file,deselect the check box next toMake this 32-bit X86 application available to Win64 machines.

Figure 1-6
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  1. Select Advanced and click OK.

Figure 1-7

  1. Continue tostep 10if you are not using an .mst file.
    ERA version 6.3 and earlieronly (.mst files):ClickModificationsAdd.

Figure 1-8

  1. Continue tostep 10if you are not using an .mst file.
    ERA version 6.3 and earlieronly (.mst files):Navigate to the ERA Agent installer transform file (in the same location youreferenced in step 6) andtype the full Universal Naming Convention (UNC).mst filepath (for example,\fileserversharefilename.mst)and click Open.
  2. The package is displayed in the Group Policy Management Editor.

Figure 1-9

  1. You can now use Group Policy to assign this package to client computers. Click for Microsoft Knowledgebase instructions about: