Deploy the ESET Remote Administrator Agent using a Group Policy Object (GPO)

Issue

Solution

End of support for version 6.4 and 6.5 of ESET Remote Administrator / MDM

ESET Remote Administrator version 6.5 is currently in Limited Support status and will soon be in Basic Support status. It is expected to reach End of Life status in December 2020.

ESET Remote Administrator version 6.4 is currently in basic support status and is expected to reach End of Life status in December 2019.

The MDM functionality in ESET Remote Administrator version 6 is in Basic Support status as of April 11, 2019. After this date, MDM version 6 will no longer be available for download.

Video tutorial

Prerequisites

ERA Server version 6.3 and earlier: create the .mst Agent installer transform file

  • Download the ERA Agent installer .msi file from ESET download page.
     
  • Save the Agent installer .msi file and the install_config.ini file to a shared folder all of your client computers can access with read and write permissions.

    ERA version 6.3 and earlier: save the transform .mst file to a shared folder all of your client computers can access with read and write permissions.


Deployment

  1. Create a new GPO to deploy the ERA Agents. Open Group Policy Management, right-click Group Policy Objects and select New. Type a name in the Name field, for example Agent deployment, and click OK.

    Figure 1-1
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  2. Right-click the domain and select Link an Existing GPO.

    Figure 1-2

  3. Select the GPO that you created and click OK.

    Figure 1-3

  4. Right-click the linked GPO and click Edit to edit the GPO in Group Policy Management Editor

    Figure 1-4
     

  5. Expand Computer ConfigurationPolicies Software settings.
     
  1. Right-click Software installation, select New Package and navigate to the location where the ERA Agent installer .msi is saved. Type the full Universal Naming Convention (UNC) path of the shared installer package (for example, \fileserversharefilename.msi) and click Open.

    If you are deploying to 64-bit and 32-bit clients, repeat this step for both installer packages (Agent_x64.msi and Agent_x32.msi) and then follow the steps in Deploy ERA Agents to both 32-bit and 64 bit systems below.
     

Figure 1-5

Deploy ERA Agents to both 32-bit and 64-bit systems

To deploy ERA Agents to both 32-bit and 64-bit systems, add the 64-bit and 32-bit .msi files to the shared folder.

In Advanced settings for the 32-bit.msi file, deselect the check box next to Make this 32-bit X86 application available to Win64 machines.

Figure 1-6
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  1. Select Advanced and click OK.

Figure 1-7
 

  1. Continue to step 10  if you are not using an .mst file.
    ERA version 6.3 and earlier only (.mst files)Click Modifications → Add.

Figure 1-8
 

  1. Continue to step 10  if you are not using an .mst file.
    ERA version 6.3 and earlier only (.mst files)Navigate to the ERA Agent installer transform file (in the same location you referenced in step 6) and type the full Universal Naming Convention (UNC) .mst filepath (for example, \fileserversharefilename.mst) and click Open.
     
  2. The package is displayed in the Group Policy Management Editor.

Figure 1-9
 

  1. You can now use Group Policy to assign this package to client computers. Click for Microsoft Knowledgebase instructions about:


Additional resources