If the Licensing advanced logging option is not available, follow the steps in the infoWebclientFlags.zip section.
Navigate to the ECP folder, located at
C:ProgramDataESETESETSecurityDiagnosticsECP. You may need to make hidden files visible to see this folder.
Download infoWebClientFlags.zip folder and save it to your Desktop.
Press the F5 key to access Advanced Setup.
Click Detection engine (formerly Antivirus or Computer) → HIPS and click the slider bar next to Enable Self-Defense to disable it. Click OK.