[KB7076] Upgrade ESET Endpoint Security for Android to the latest version

Issue

Solution

ESET PROTECT users: Perform these steps in ESET PROTECT.

ESET Security Management Center users: Perform these steps in ESMC.

Google Play edition

The Google Play edition of the ESET Endpoint Security for Android is available for download on Google Play Store.

If your mobile device is set to automatically update Google Play apps, the upgrade will be performed automatically.

Administrators can send an Update ESET products task to prompt client devices to upgrade using Mobile Device Management in ESET PROTECT. When you receive an upgrade prompt, follow the instructions below.


Web edition

The Web edition of the ESET Endpoint Security for Android is available for download on the ESET website.

If Version Check is enabled in ESET Endpoint Security for Android, the end-user will automatically be prompted to upgrade each time an upgrade is available (follow the instructions below).

If Version Check is disabled in ESET Endpoint Security for Android, the upgrade can be performed by an administrator from Mobile Device Management in ESET PROTECT. Administrators will be able to see mobile devices running outdated versions of the products and can run an Update ESET products task to prompt these users to upgrade their products.

  1. When prompted, tap the New version of ESET Endpoint Security available notification.

Figure 1-1
  1. Tap Install.

Figure 1-2
  1. Tap Settings.
Figure 1-3
  1. Tap the slider bar next to Allow from this source to enable it. Tap the arrow icon in the top left corner.

Figure 1-4
  1. Tap Install.
Figure 1-5
  1. Tap Open.
Figure 1-6
  1. When prompted, tap Security risk notification.
Figure 1-7
  1. Tap Enable Phone and Enable All files access.
Figure 1-8
  1. Tap Continue.
Figure 1-9
  1. Tap ESET Endpoint Security.
Figure 1-10
  1. Tap the slider bar next to Allow access to all files to enable it.
Figure 1-11
  1. ESET Endpoint Security for Android is now upgraded to the latest version.
Figure 1-12

Zusätzliche Hilfestellung