[KB3173] Error downloading file and cannot update modules in ESET Cyber Security Pro

Details

When installing or upgrading to version 6.9.60 of ESET Cyber Security Pro, users must have macOS 10.12 or newer installed.

Issue

  • You receive a "General Compiler Error" message after recently upgrading to a new version of ESET Cyber Security Pro

Solution

ESET home product no longer supported

This content applies to an ESET product version that is currently in End of Life status and is no longer supported. This content is no longer updated. 

For a complete list of supported products and support level definitions, review the ESET End of Life policy for home products.

Upgrade ESET home products.

Are you a Windows user?

  1. Open the main program window by clicking the ESET icon on the menu bar and selecting Open ESET Cyber Security Pro or by clicking Finder → Applications → ESET Cyber Security Pro.
     
  2. Click Setup → Enter application preferences.
Figure 1-1
  1. Click Update.
Figure 1-2
  1. Click Clear next to Clear update cache.
Figure 1-3
  1. Restart your computer.
     
  2. Open the main program window by clicking the ESET icon on the menu bar and selecting Open ESET Cyber Security Pro or by clicking Finder → Applications → ESET Cyber Security Pro.
     
  3. Click Update → Update modules. You should now be able to receive module updates.
Figure 1-4

Contact ESET Technical Support.

Poslední aktualizace: Oct 5, 2023

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