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How do I stop or restart the ESET Remote Administrator Server service?


  • Stop or restart the ESET Remote Administrator Server (ERAS) service
  • SC Error Code: 11 is returned when you attempt to push install
  • You are resetting the ESET Remote Administrator Console (ERAC) login password (ERA version 5)
  • You are troubleshooting the ERA Web Console (ERA version 6)



  1. Click Start → Run, type services.msc and then click OK.

    Windows Vista users: Click Start, type services.msc and press ENTER.
    Windows Server users 2012: Click the Windows key + R, type services.msc and press ENTER

    Figure 1-1

  2. Locate the ESET Remote Administrator Server service in the Services window, right-click it and select either Stop or Restart from the context menu.

    Figure 1-2
    Click the image to view larger in a new window

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