[KB6344] Enable pre-release updates in my ESET Cyber Security and ESET Cyber Security Pro

Issue

  • ESET technical support has advised you to enable pre-release updates to resolve an issue with your product
  • Switch back to a regular update

Details

Pre-release updates are updates that have been thoroughly tested and will be released soon. Enabling pre-release updates gives access to the most recent detection methods and fixes; however, pre-release updates might not be stable enough at all times, so you should always revert to using normal updates once an issue is resolved.

 

Solution

  1. Open ESET Cyber Security or Cyber Security Pro. How do I open my ESET product?
  2. Click Setup Enter application preferences.

Figure 1-1
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  1. Click Update.

Figure 1-2

  1. Click Setup.

Figure 1-3

  1. Select the check box next to Pre-release update and then click OK.

Figure 1-4

 

  1. Click Clear next to Clear update cache and then exit the Update window.

Figure 1-5

  1. Restart your computer.
  2. Open ESET Cyber Security or Cyber Security Pro. How do I open my ESET product?
  3. Click Update Update virus signature database.

Figure 1-6
Click the image to view larger in new window

After your issue is resolved or you no longer need pre-release updates, switch back to Regular update.

Follow these instructions to switch back to Regular updates
  1. Open ESET Cyber Security or Cyber Security Pro. How do I open my ESET product?
  1. Click Setup Enter application preferences.

Figure 2-1
Click the image to view larger in new window

  1. Click Update.

Figure 2-2

  1. Click Setup.

Figure 2-3

  1. Select the check box next to Regular update and then click OK.

Figure 2-4