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Enable or Disable ESET Live Grid

Enable or disable Live Grid (Home) | Enable or disable Live Grid (Business)

 

What is ESET Live Grid?

ESET Live Grid is a preventative system that gathers information about threats from ESET users around the world. The Live Grid database contains reputation information about potential threats. When enabled, ESET Live Grid can detect and block the most recently introduced threats. This makes ESET Live Grid a particularly effective way to defend against rapidly changing threats such as new types of ransomware (for example Cryptolocker, Crypto wall, ect.).

 

How do I enable or disable ESET Live Grid?

If you installed your ESET product using default settings, it is likely that ESET Live Grid is already enabled. Follow the steps below for your ESET product (Home or Business) to check if ESET Live Grid is enabled.

 

Test that ESET Live Grid is enabled

It is possible that your company firewall may block ESET Live Grid communications, so you should verify that it is enabled and working properly.

  1. Visit the following web page of the testing organization AMTSO:

    http://www.amtso.org/feature-settings-check-cloud-lookups/
     
  2. Click the link Download the CloudCar Testfile to download the test file "cloudcar.exe," or click the download button below:

    Download CloudCar Testfile
     
  3. If ESET Live Grid is enabled and working properly, the file will open on ESET’s servers and will be blocked. The file will not be downloaded onto your computer and the following
    message will be displayed:

Figure 1-1

 

 

 ESET Home products: Enable or disable ESET Live Grid

 

ESET Windows home products

  1. Open your Windows ESET product. How do I open my ESET product?

  2. Press F5 on your keyboard to access Advanced setup.
     
  3. Expand Tools. To enable or disable ESET Live Grid, select the check box next to Enable ESET Live Grid reputation system and then click OK.

Figure 2-1

 

ESET Cyber Security/ESET Cyber Security Pro

  1. Open ESET Cyber Security or ESET Cyber Security Pro. How do I open my ESET product?
     
  2. Click SetupEnter application preferences.

Figure 3-1

  1. In the Tools section, click ESET LiveGrid

Figure 3-2

  1. Select the check box next to Enable ESET Live Grid reputation system to enable ESET Live Grid, or deselect it to disable ESET Live Grid. Click OK to save your changes.

Figure 3-3

 


 ESET Business products: Enable ESET Live Grid

If you do not use ESET Remote Administrator to manage your network

Perform these steps on individual client workstations.

Version 5.x users: Enable ESET Live Grid from ESET Remote Administrator (5.x)

Version 6 users, following the instructions below:

  1. Open ESET Remote Administrator Web Console (ERA Web Console) in your web browser and log in.
     
  2. Click Admin → Policies, select the policy for clients on which you want to enable ESET Live Grid and click Policies → Edit.

Figure 4-1

  1. Expand Settings Tools. Click Enable ESET LiveGrid reputation system (recommended) to enable ESET Live Grid, or leave this setting deselected to disable ESET Live Grid.
     
  2. Click Finish to apply your changes. Clients will receive the policy changes the next time that they check in to ESET Remote Administrator.
     

 

ESET endpoint products

  1. Open ESET Endpoint Security or ESET Endpoint Antivirus. How do I open my ESET product?

  2. Press F5 on your keyboard to access Advanced setup.
     
  3. Expand Tools → ESET Live Grid.
     
  4. Select the check box next to Enable ESET Live Grid reputation system to enable ESET Live Grid, or deselect it to disable ESET Live Grid. Click OK to save your changes.

Figure 5-1


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